Server

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $17,870.32 - $52,241.16

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Career development opportunities

Positive work environment

Job Description

The Memphian is an established hospitality property located at 21 Cooper Street, Memphis, TN 38104. Known for its inviting atmosphere and commitment to guest satisfaction, The Memphian provides an exemplary dining experience that balances comfort with sophisticated culinary offerings. As a prominent player in the Memphis hospitality scene, The Memphian combines high-quality food and beverage service with a warm and welcoming environment to create memorable moments for all guests. The restaurant within The Memphian embraces a culture that values professionalism, guest engagement, and outstanding service delivery, making it a top choice for both locals and visitors alike.

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Job Requirements

One year of prior food and beverage experience preferred
prior guest relations training
knowledge of proper food handling
ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
strong written/verbal communications skills
positive upbeat attitude/personality
ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
punctuality and reliable attendance are required
proper food safety training and certification as described by law
experience working with computers (MS Office/Google), POS (Micros, Aloha, etc.) and reservation software (Open Table)
ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Job Qualifications

One year of prior food and beverage experience preferred
prior guest relations training
knowledge of proper food handling
ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
strong written/verbal communications skills
positive upbeat attitude/personality
ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
punctuality and reliable attendance are required
proper food safety training and certification as described by law
experience working with computers (MS Office/Google), POS (Micros, Aloha, etc.) and reservation software (Open Table)

Job Duties

Greet all customers warmly and with appropriate greetings
adhere to grooming and appearance standards
prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
take guest food and beverage orders accurately
knowledge of current menu choices, specialties and menu deviations
handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
ensuring a memorable dining experience
properly open and pour wine tableside
accurately record revenue and accept cash, credit card, room charges and direct billing payments
maintain confidentiality of proprietary information and protect company assets
perform basic cleaning tasks as needed or directed by supervisor
filling as need for absent team members
assist with special events if needed
assist customers with disabilities
thank guest with genuine appreciation
answer telephone using appropriate etiquette
develop and maintain positive working relationship with co-workers and others
comply with quality assurance expectations and standards

Job Location

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