Server

Maggiano's Little Italy is a renowned chain of full-service Italian-American restaurants that creates an authentic dining experience reminiscent of the pre-war Little Italy neighborhoods in various cities. Each establishment combines a rich culinary tradition with a warm, family-oriented atmosphere, offering guests an inviting high-energy dining environment alongside elegant banquet facilities and convenient carryout options. Despite operating as a chain, Maggiano's takes pride in fostering a sense of community and camaraderie among its staff and patrons, making each location feel like an extension of a close-knit family. This focus on heritage and genuine hospitality is reflected in their menu, which features authentic family recipes, scratch kitchen preparations, and a commitment to quality and service excellence. At Maggiano's Little Italy, the role of Server is vital to delivering an exceptional guest experience. Servers are the frontline ambassadors of the brand, responsible for taking orders and serving food and beverages to guests in both the restaurant and cocktail areas. This position requires a dedicated and personable individual who can balance professionalism with warmth, ensuring that each guest leaves satisfied and eager to return. Servers manage all aspects of food service, from accurately communicating orders to the kitchen through a computerized register system to handling guest transactions with precision. They must be capable of efficiently managing their station, often serving up to six tables simultaneously, and maintaining composure under the fast-paced pressures typical of the restaurant industry. The employment opportunities at Maggiano's Little Italy include both full-time and part-time positions, offering flexibility to meet diverse scheduling needs. Employees benefit from competitive pay and the potential for great tips, with overtime eligibility for schedules exceeding 40 hours per week. Additionally, the company provides a comprehensive benefits package that includes health, dental, and life insurance, as well as paid sick leave where applicable. One of the highlights for employees is the free education assistance program, demonstrating Maggiano's commitment to professional growth and development within the team. Working at Maggiano's means joining a team that values courtesy, patience, and cooperative spirit. Servers are expected to communicate clearly and courteously with guests and coworkers alike, respond warmly to customer needs, and gracefully handle challenging situations. The position demands physical stamina, as servers must walk and stand throughout their shifts, safely carry food and beverages across the restaurant, and manage multiple tasks simultaneously. The company's standards for presentation and conduct ensure that every employee represents the restaurant's image positively. In summary, a Server at Maggiano's Little Italy plays a critical role in maintaining the restaurant's reputation for high-quality food and service. It is an engaging role suited for individuals with at least two years of full-service restaurant experience who are passionate about hospitality and thrive in a dynamic team environment. Prospective servers who join Maggiano's become part of a special group that blends traditional Italian-American dining with modern customer service excellence, making every dining experience memorable for guests.