Server - 11 Waters Restaurant

Crescent Hotels & Resorts, a distinguished hospitality company, is known for its commitment to excellence and guest satisfaction. Operating in the upscale lodging and dining sector, Crescent Hotels & Resorts provides exceptional service across its managed properties in North America. One of its flagship locations is Marriott Syracuse Downtown, a premium venue combining fine dining and luxury accommodations that cater to a diverse clientele looking for high-quality experiences. The company emphasizes a culture of respect, inclusion, diversity, and professional growth, striving to create a supportive environment for its employees and guests alike.

We are currently seeking a full-time AM Server to join the team at 11 Waters, an elite fine dining restaurant within Marriott Syracuse Downtown. This role offers highly competitive wages along with a comprehensive benefits package that supports both associates and their families. Included are 401K matching, flexible scheduling, and exclusive discounts at Crescent managed properties and Marriott International brand hotels across North America. Additional perks include free parking, complimentary meals during shifts, and quarterly employee appreciation events designed to celebrate team achievements and foster a positive workplace atmosphere.

In the role of AM Server, you will be responsible for delivering exceptional guest service throughout your shift, greeting patrons warmly, taking and serving orders promptly, and ensuring that every dining experience measures up to the high standards set by Crescent Hotels & Resorts. You will perform necessary side work and setup duties while maintaining professional communication with guests regarding menu details. Ensuring the presentation, temperature, and portion sizes of food are accurate before serving is also a critical aspect of this position. Beyond routine tasks, you will contribute to a team-oriented environment, assisting co-workers and maintaining a guest relations ambassador mindset at all times.

Crescent values employees who are self-starters with a calm and collected demeanor and who consistently demonstrate professionalism and teamwork. Communication skills and a willingness to support team members are essential as they directly impact the quality of guest interactions and overall service delivery. Our organization also champions equity and inclusion by addressing race, diversity, and inclusion through ongoing training and hiring practices designed to enhance our corporate culture.

Joining Crescent Hotels & Resorts means becoming part of an employer that adheres to federal employment laws and practices equal opportunity employment for veterans and individuals with disabilities. We encourage genuine engagement and the advancement of all employees within our organization. This position represents a unique opportunity for individuals who are passionate about hospitality and dedicated to providing superior guest experiences in a fast-paced, rewarding environment.