Senior Traffic Control Specialist

San Manuel is a prominent and respected enterprise known for its commitment to excellence and its significant presence within the Inland Empire as one of the largest private employers. The company prioritizes the growth, well-being, and professional development of its employees, offering a supportive and dynamic workplace environment. San Manuel operates various divisions, including gaming and hospitality sectors, and is recognized for providing best-in-class services that enhance customer experiences across all its operations. The company’s dedication to maintaining a high standard of service excellence and ensuring a safe and efficient operational environment positions it as a preferred employer in the region.

The Senior Traffic Control Specialist role within San Manuel’s Transportation department is an integral position responsible for ensuring the smooth flow of vehicle and pedestrian traffic as well as providing transportation services using commercial and VIP vehicles. Under the supervision of the Transportation Supervisor, this role involves managing and directing traffic in parking structures and roadways, enforcing safety protocols, and protecting the welfare of guests and employees alike. This position extends beyond traffic control to include valet attendant duties, showcasing a diverse set of responsibilities that contribute to the seamless and efficient operation of the Transportation department.

This role demands a high level of professionalism, attention to detail, and strong communication skills to monitor traffic conditions, anticipate and resolve congestion, and prioritize safety at every step. The Senior Traffic Control Specialist also assists leadership with daily operational activities to ensure a smooth and efficient shift, enhancing the overall experience for guests and staff. This position requires adherence to California State and Federal transportation regulations, emphasizing safety and compliance throughout all activities, including conducting safety inspections of vehicles and reporting concerns.

Providing exceptional customer service is a key component of this role. The Senior Traffic Control Specialist must engage with guests courteously and professionally, demonstrating genuine interest and hospitality to create a welcoming environment. The role involves operating a variety of vehicles, both manual and automatic, transporting guests safely, and handling guest interactions with authenticity and warmth. The job environment includes outdoor work settings subjected to varied weather conditions, requiring stamina and adaptability to a fast-paced and demanding workplace.

Overall, the Senior Traffic Control Specialist at San Manuel plays a vital role in maintaining the high standards of transportation service delivery. This position offers an opportunity to work in a dynamic environment where safety, efficiency, and guest satisfaction are paramount. Employees in this role are supported by a company culture that values growth, safety, and community involvement, making it an excellent career choice for individuals dedicated to excellence in traffic management and transportation services.