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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $41.35 - $54.81
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The Mayflower Hotel Autograph Collection, located in the heart of Washington, District of Columbia, is a distinguished luxury hotel that is part of the renowned Marriott International portfolio. Known for its rich history and classic elegance, The Mayflower Hotel has been a landmark destination for travelers seeking a unique blend of sophisticated comfort and exceptional service. As a member of the Autograph Collection, this hotel offers guests an experience that combines bold character with originality, designed to attract "The Individualist"—travelers who seek more than just accommodation but a personal narrative woven into their journey. The hotel's prime location on Connecticut... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in sales and marketing, guest services, front desk, or related professional area
- OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 2 years experience in sales and marketing or related professional area
- Large group sales experience preferred
- Ability to negotiate contracts and close business
- Excellent communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Strong organizational and time management skills
- Commitment to Marriott’s customer service and brand standards
Job Qualifications
- High school diploma or GED with 4 years experience in sales and marketing, guest services, front desk, or related area
- OR 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field with 2 years experience in sales and marketing or related area
- Preferred experience in large group sales
- Strong negotiation and creative selling skills
- Knowledge of market conditions and competitor analysis
- Ability to develop and implement sales and marketing plans
- Excellent interpersonal and communication skills
- Ability to build and maintain customer relationships
- Experience in forecasting and budget development
- Proficient in contract management and customer correspondence
- Commitment to delivering exceptional customer service and brand standards
Job Duties
- Act as the on-property liaison for group sales within pre-defined peak room parameters
- Contract and close group business deals
- Conduct site inspections
- Ensure timely and proper turnover of business to Event Management
- Achieve group revenue goals by up-selling and maximizing revenue opportunities
- Implement Marriott’s service standards and brand initiatives throughout the sales process
- Collaborate with management to develop group sales and marketing plans
- Build and strengthen relationships with existing and new customers through sales calls, trade shows, and community engagement
- Monitor market trends to inform sales strategies
- Generate proposals, write contracts, and handle customer correspondence
- Support promotional activities and attend pre- and post-convention meetings
- Monitor resolution of guest issues arising from the sales process
- Participate in daily brand service practices
- Verify seamless sales-to-operations turnover
- Perform other duties as assigned to meet business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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