Senior Sales Executive

Washington, DC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $41.35 - $54.81

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

bonus eligibility

Retirement Plan

Employee Discounts

Training and development opportunities

Job Description

The Mayflower Hotel Autograph Collection, located in the heart of Washington, District of Columbia, is a distinguished luxury hotel that is part of the renowned Marriott International portfolio. Known for its rich history and classic elegance, The Mayflower Hotel has been a landmark destination for travelers seeking a unique blend of sophisticated comfort and exceptional service. As a member of the Autograph Collection, this hotel offers guests an experience that combines bold character with originality, designed to attract "The Individualist"—travelers who seek more than just accommodation but a personal narrative woven into their journey. The hotel's prime location on Connecticut Avenue places it close to key cultural, business, and government hubs, making it a preferred choice for both corporate and leisure guests.

The role of the Group Sales Manager at The Mayflower Hotel is a vital management position focused on driving group sales within the pre-defined peak room parameters. This full-time role involves acting as the on-property liaison for group sales, overseeing contracts, closing business deals, conducting site inspections, and ensuring smooth turnover of business to the event management team to guarantee an exemplary service delivery. The Group Sales Manager is responsible for achieving group revenue goals by proactively up-selling opportunities and utilizing innovative sales strategies to maximize profitability. This position offers competitive hourly pay ranging from $41.35 to $54.81 and includes bonus eligibility, recognizing exceptional performance.

A key part of the position includes implementing Marriott's brand service standards and initiatives throughout the sales process. The Group Sales Manager directly influences customer loyalty by delivering service excellence, ensuring that each customer’s experience is memorable and exceeds expectations. Collaborating closely with the property’s management team, the individual in this role contributes to developing and executing group sales and marketing plans that align with the hotel’s revenue objectives and market positioning.

Additionally, this role requires building and nurturing strong relationships within the community and across sales channels to foster a robust customer base for group and catering sales opportunities. Responsibilities also extend to forecasting sales, monitoring market trends, negotiating contracts, and managing budgets to optimize revenue. The Group Sales Manager plays a critical role in customer satisfaction by partnering with event management and operations teams to deliver seamless events and programs.

Marriott International is committed to a diverse and inclusive work environment, celebrating the unique backgrounds and talents of its associates. The Group Sales Manager position offers a dynamic career opportunity to be part of a global team while making a significant impact at a historic and vibrant hotel. Ideal candidates will have a strong background in sales and marketing, exceptional negotiation skills, and a passion for delivering outstanding guest experiences within the hospitality industry.

Job Requirements

High school diploma or GED
4 years experience in sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in sales and marketing or related professional area
Large group sales experience preferred
Ability to negotiate contracts and close business
Excellent communication and interpersonal skills
Ability to work collaboratively with cross-functional teams
Strong organizational and time management skills
Commitment to Marriott’s customer service and brand standards

Job Qualifications

High school diploma or GED with 4 years experience in sales and marketing, guest services, front desk, or related area
OR 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field with 2 years experience in sales and marketing or related area
Preferred experience in large group sales
Strong negotiation and creative selling skills
Knowledge of market conditions and competitor analysis
Ability to develop and implement sales and marketing plans
Excellent interpersonal and communication skills
Ability to build and maintain customer relationships
Experience in forecasting and budget development
Proficient in contract management and customer correspondence
Commitment to delivering exceptional customer service and brand standards

Job Duties

Act as the on-property liaison for group sales within pre-defined peak room parameters
Contract and close group business deals
Conduct site inspections
Ensure timely and proper turnover of business to Event Management
Achieve group revenue goals by up-selling and maximizing revenue opportunities
Implement Marriott’s service standards and brand initiatives throughout the sales process
Collaborate with management to develop group sales and marketing plans
Build and strengthen relationships with existing and new customers through sales calls, trade shows, and community engagement
Monitor market trends to inform sales strategies
Generate proposals, write contracts, and handle customer correspondence
Support promotional activities and attend pre- and post-convention meetings
Monitor resolution of guest issues arising from the sales process
Participate in daily brand service practices
Verify seamless sales-to-operations turnover
Perform other duties as assigned to meet business needs