Senior Sales & Conference Manager

Grand Prairie, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

Tribute Portfolio is a distinctive family of independent hotels united by a passion for captivating design, vibrant social experiences, and authentic local connections. Each hotel within the Tribute Portfolio carries its own unique character and design story while proudly showcasing its individual brand identity. As part of Marriott International's collection of innovative brands, Tribute Portfolio hotels emphasize genuine experiences that resonate with their surrounding communities. This makes the brand a standout within the hospitality industry, attracting professionals who thrive in dynamic, creative environments and who are motivated by delivering memorable guest experiences.

The Senior Sales & Conference Manager role at Tribute Portfolio offers an exciting opportunity for a seasoned hospitality professional to leverage their strategic sales and event management skills in a meaningful way. This position is responsible not only for proactively soliciting and securing new business but also for ensuring the flawless planning and execution of meetings, conferences, and special events. The role demands a perfect blend of sales acumen and operational expertise to maximize revenue opportunities while maintaining exceptional service standards. By overseeing the entire event lifecycle—from initial client contact through successful event completion—the Senior Sales & Conference Manager plays a critical part in elevating the hotel's profile and profitability.

Key responsibilities include generating group and catering revenue by actively pursuing local events, corporate meetings, galas, weddings, fundraisers, and day meetings. Effective management of group room blocks and contract negotiations is imperative to maximize occupancy and profitability. The position requires close collaboration with internal hotel departments to ensure smooth communication and superior service execution during events. Leadership is a core component of the role, as the Senior Sales & Conference Manager provides operational oversight and guidance to the Sales and Catering team, particularly in the absence of the Director of Sales. This ensures continuity of service, team cohesion, and achievement of departmental goals.

The ideal candidate for this role is a proactive, detail-oriented individual with excellent organizational skills and a strong commitment to customer service excellence. They possess the ability to think strategically around revenue generation while adeptly managing multiple priorities. In addition, the candidate should be a role model within the team, capable of motivating colleagues and fostering a cooperative working atmosphere that maximizes productivity and morale. Flexible scheduling, including working evenings and weekends as needed, is essential to meet the demands of events.

Joining Tribute Portfolio means becoming part of a global team dedicated to innovation, authenticity, and delivering the best experiences to guests. This role offers a fulfilling career path where you can contribute to a vibrant community, grow professionally, and truly belong to an organization that values your unique talents and aspirations.

Job Requirements

High school diploma or equivalent
minimum 3 years of experience in sales and conference management or related hospitality roles
strong interpersonal and communication skills
ability to work independently and lead a team
detail-oriented with excellent problem-solving skills
proficiency in relevant technology and software
willingness to work flexible hours including evenings and weekends
valid work authorization
ability to travel locally as needed

Job Qualifications

Proven sales experience in hospitality or event management
strong leadership and team management skills
excellent organizational and multitasking abilities
exceptional customer service skills
effective negotiation and communication skills
proficiency in event management software and Microsoft Office
ability to create detailed event documentation and floor plans
demonstrated ability to build and maintain client relationships
flexibility to work evenings and weekends
knowledge of hotel functions and banquet operations
experience in revenue generation and budget management

Job Duties

Solicit and service local events including corporate meetings, galas, weddings, fundraisers, and day meetings
proactively identify, solicit, and secure new business opportunities to achieve revenue goals
manage group room block management to maximize occupancy and profitability
organize bookings from date of booking to departure including meeting, guest room, food and beverage, and audio-visual requirements
lead contract negotiations for catering events, group bookings, and event space while maximizing profitability
create detailed floor plans, resumes, and banquet event orders for seamless execution
conduct pre-planning tours, pre/post pre-conferences, and tastings
engage and encourage team members by being a role model
establish and maintain rapport with clients and internal hotel teams
maintain effective communication throughout planning and on site
ensure compliance with departmental policies and service procedures
anticipate and respond to guest needs promptly
resolve guest complaints and ensure satisfaction
document and review banquet event orders
monitor event setup and breakdown compliance
coordinate and communicate between clients and operations teams
assist staff to ensure optimum cleanliness and service
direct final breakdown and clean up
maintain organization of files and paperwork
contact clients post-event to ensure satisfaction and solicit re-bookings
attend meetings, tastings, and training as required
manage deposits and billing until final payment is received
foster a cooperative working environment maximizing productivity and morale
participate in manager on duty (MOD) coverage and perform other duties as assigned by management