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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Tribute Portfolio is a distinctive family of independent hotels united by a passion for captivating design, vibrant social experiences, and authentic local connections. Each hotel within the Tribute Portfolio carries its own unique character and design story while proudly showcasing its individual brand identity. As part of Marriott International's collection of innovative brands, Tribute Portfolio hotels emphasize genuine experiences that resonate with their surrounding communities. This makes the brand a standout within the hospitality industry, attracting professionals who thrive in dynamic, creative environments and who are motivated by delivering memorable guest experiences.
The Senior Sales & Conference Manager ro... Show More
The Senior Sales & Conference Manager ro... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 years of experience in sales and conference management or related hospitality roles
- strong interpersonal and communication skills
- ability to work independently and lead a team
- detail-oriented with excellent problem-solving skills
- proficiency in relevant technology and software
- willingness to work flexible hours including evenings and weekends
- valid work authorization
- ability to travel locally as needed
Job Qualifications
- Proven sales experience in hospitality or event management
- strong leadership and team management skills
- excellent organizational and multitasking abilities
- exceptional customer service skills
- effective negotiation and communication skills
- proficiency in event management software and Microsoft Office
- ability to create detailed event documentation and floor plans
- demonstrated ability to build and maintain client relationships
- flexibility to work evenings and weekends
- knowledge of hotel functions and banquet operations
- experience in revenue generation and budget management
Job Duties
- Solicit and service local events including corporate meetings, galas, weddings, fundraisers, and day meetings
- proactively identify, solicit, and secure new business opportunities to achieve revenue goals
- manage group room block management to maximize occupancy and profitability
- organize bookings from date of booking to departure including meeting, guest room, food and beverage, and audio-visual requirements
- lead contract negotiations for catering events, group bookings, and event space while maximizing profitability
- create detailed floor plans, resumes, and banquet event orders for seamless execution
- conduct pre-planning tours, pre/post pre-conferences, and tastings
- engage and encourage team members by being a role model
- establish and maintain rapport with clients and internal hotel teams
- maintain effective communication throughout planning and on site
- ensure compliance with departmental policies and service procedures
- anticipate and respond to guest needs promptly
- resolve guest complaints and ensure satisfaction
- document and review banquet event orders
- monitor event setup and breakdown compliance
- coordinate and communicate between clients and operations teams
- assist staff to ensure optimum cleanliness and service
- direct final breakdown and clean up
- maintain organization of files and paperwork
- contact clients post-event to ensure satisfaction and solicit re-bookings
- attend meetings, tastings, and training as required
- manage deposits and billing until final payment is received
- foster a cooperative working environment maximizing productivity and morale
- participate in manager on duty (MOD) coverage and perform other duties as assigned by management
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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