Senior Restaurant Manager, American Family Field

Delaware North is a globally recognized hospitality and food service company with a rich legacy spanning over 100 years. As a family-owned enterprise, the company prides itself on offering diverse and exciting career opportunities in iconic venues such as sports arenas, national parks, casinos, hotels, and retail locations worldwide. Delaware North is committed to delivering exceptional guest experiences through its dedicated team members and values providing a positive, inclusive, and growth-oriented work environment. The company manages an array of concessions and premium dining services at American Family Field in Milwaukee, Wisconsin, the home stadium of the Milwaukee Brewers since 1970. Their operations include overseeing concession outlets, suites, all-inclusive areas, clubs, and the J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant, known for incorporating Milwaukee staples through partnerships with local vendors.

The Senior Restaurant Manager role at Delaware North offers a dynamic, fast-paced environment where excellent hospitality and management skills are essential. The position is based at American Family Field, where the candidate will be instrumental in ensuring the seamless execution of all restaurant functions. This full-time role comes with an anticipated base salary range of $55,300 to $74,600 annually, supplemented by an annual bonus plan linked to company and individual performance or an uncapped sales incentive plan. The company emphasizes comprehensive benefits designed to support both personal and professional growth, including medical, dental, and vision insurance, 401(k) plans with company match, paid leave, tuition reimbursement, and generous discounts at affiliated locations.

The Senior Restaurant Manager will work closely alongside the Restaurant Manager and Restaurant Supervisor to oversee all restaurant operations. Key responsibilities include hiring, training, and developing team members to maintain exemplary service standards and professionalism, managing guest relations by promptly addressing concerns, and coordinating administrative functions such as ordering, inventory control, scheduling, and reporting. Additionally, the role demands ongoing monitoring of point of sale systems to ensure accuracy and efficiency, as well as enforcing health, safety, and sanitation standards in compliance with regulatory requirements. This position directly reports to the Food and Beverage Director and requires a flexible work schedule to meet operational needs, including days, evenings, split shifts, holidays, weekends, and event days. Working at Delaware North allows individuals to be part of a global legacy while contributing to shaping the future of hospitality in an environment that values teamwork and continuous professional development.