Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
employee discount
Dental Insurance
Health Insurance
Referral program
401(k)
Paid training
Paid Time Off
Vision Insurance
Job Description
P.F. Chang's is a renowned American-based Asian-themed casual dining restaurant chain that operates worldwide, offering a fusion of contemporary Asian cuisine and an elegant dining experience. Established with a commitment to quality and authenticity, P.F. Chang's has built a strong reputation for its flavorful dishes and exceptional hospitality. The company prides itself on providing a vibrant and dynamic work environment where team members can grow their careers while contributing to a positive guest experience. Known for blending tradition with innovation, P.F. Chang's fosters a culture of teamwork, respect, and continuous improvement.
The role of Senior Restaurant Manager at P.F. Chang's is a pivotal leadership position focused on overseeing all front-of-house operations to ensure smooth restaurant performance and exceptional guest satisfaction. This full-time salaried position ranges from $65,000 to $85,000 annually, depending on experience. The Senior Restaurant Manager acts as the key leader for hospitality team members, responsible for training, schedule development, guest service excellence, compliance with safety and sanitation regulations, and managing controllable expenses. This role demands outstanding communication skills, the ability to resolve conflicts effectively, and a proactive approach to handling daily restaurant challenges.
The Senior Restaurant Manager supports the Operating Partner by implementing established procedures that align with the company's standards and values. Daily tasks include conducting pre-shift meetings to set the tone, ensuring staff adhere to dress code standards, supervising side work completion, and managing inventory alongside financial controls. The manager plays a critical role in maintaining a clean, safe environment for both team members and guests, managing guest issues with professionalism and compassion, and inspiring the team by living the company’s message. This demanding role requires stamina to stand and walk for eight to ten hours per shift and the physical ability to lift and transport items weighing up to 50 pounds.
Ideal candidates possess at least three years of restaurant management experience in fast-paced, high-volume settings and demonstrate strong leadership in mentoring and training hourly team members. A valid driver’s license is necessary due to occasional duties involving shift coverage, catering order delivery, supply runs, and inter-restaurant travel. Experience in casual or upscale dining, and familiarity with corporate restaurant operations and inventory management, is preferred. Beyond the responsibilities, P.F. Chang's offers a comprehensive benefits package including medical, dental, vision care, 401(k), paid time off, competitive pay with bonuses, professional development opportunities, an employee referral program, exclusive discounts, and holiday closures to support work-life balance.
Working at P.F. Chang's means joining a community of passionate professionals committed to celebrating life through family, food, and culture. The company’s supportive environment and career advancement opportunities make it an attractive workplace for candidates seeking to grow within a thriving, respected restaurant organization. Applicants are encouraged to prepare their resumes and apply promptly to become part of this vibrant team that is dedicated to making every dining experience memorable.
The role of Senior Restaurant Manager at P.F. Chang's is a pivotal leadership position focused on overseeing all front-of-house operations to ensure smooth restaurant performance and exceptional guest satisfaction. This full-time salaried position ranges from $65,000 to $85,000 annually, depending on experience. The Senior Restaurant Manager acts as the key leader for hospitality team members, responsible for training, schedule development, guest service excellence, compliance with safety and sanitation regulations, and managing controllable expenses. This role demands outstanding communication skills, the ability to resolve conflicts effectively, and a proactive approach to handling daily restaurant challenges.
The Senior Restaurant Manager supports the Operating Partner by implementing established procedures that align with the company's standards and values. Daily tasks include conducting pre-shift meetings to set the tone, ensuring staff adhere to dress code standards, supervising side work completion, and managing inventory alongside financial controls. The manager plays a critical role in maintaining a clean, safe environment for both team members and guests, managing guest issues with professionalism and compassion, and inspiring the team by living the company’s message. This demanding role requires stamina to stand and walk for eight to ten hours per shift and the physical ability to lift and transport items weighing up to 50 pounds.
Ideal candidates possess at least three years of restaurant management experience in fast-paced, high-volume settings and demonstrate strong leadership in mentoring and training hourly team members. A valid driver’s license is necessary due to occasional duties involving shift coverage, catering order delivery, supply runs, and inter-restaurant travel. Experience in casual or upscale dining, and familiarity with corporate restaurant operations and inventory management, is preferred. Beyond the responsibilities, P.F. Chang's offers a comprehensive benefits package including medical, dental, vision care, 401(k), paid time off, competitive pay with bonuses, professional development opportunities, an employee referral program, exclusive discounts, and holiday closures to support work-life balance.
Working at P.F. Chang's means joining a community of passionate professionals committed to celebrating life through family, food, and culture. The company’s supportive environment and career advancement opportunities make it an attractive workplace for candidates seeking to grow within a thriving, respected restaurant organization. Applicants are encouraged to prepare their resumes and apply promptly to become part of this vibrant team that is dedicated to making every dining experience memorable.
Job Requirements
- 3+ years of experience in restaurant management
- must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- experience working in a hands-on, fast paced, high volume environment
- experience mentoring and training hourly team members
- strong communication skills with the ability to resolve conflict and provide direction to your teams
Job Qualifications
- 3+ years of experience in restaurant management
- experience working in a hands-on, fast paced, high volume environment
- experience mentoring and training hourly team members
- strong communication skills with the ability to resolve conflict and provide direction to your teams
- valid driver’s license
- experience in a casual restaurant or upscale dining preferred
- experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols preferred
- involvement/understanding of managing inventory, cost of goods and overall control of financials preferred
Job Duties
- Supervises and facilitates training of all hospitality team members
- must be able to articulate clearly to team members, other members of management, and guests
- develops schedules for all hospitality team members
- holds pre-shift meetings to provide daily focus and continuous direction for staff
- holds front of house staff accountable for dress code standards
- accountable for following and executing all state safety and sanitation guidelines
- supports the execution of inventory
- manages controllable expenses for their area of responsibility
- ensure all side work is appropriately assigned and completed
- manages check-outs for all hospitality staff
- ensures a clean and safe environment for all team members and guests
- handles guest service issues professionally and with compassion
- lives the message in all aspects of the position and inspires others to do the same
- must be able to stand and walk for periods of eight to ten hours in length each shift
- must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
- at times it might be necessary to lift up to 50 lbs
- must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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