Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
performance bonuses
Paid management training
Job Description
P.F. Chang's is a renowned upscale casual dining restaurant chain that specializes in imaginative Asian cuisine. Known for its vibrant atmosphere and commitment to exceptional culinary experiences, P.F. Chang's has established itself as a leader in the restaurant industry, delivering quality dishes and excellent customer service across its many locations. The restaurant combines traditional Asian flavors with innovative cooking techniques to create an engaging menu that appeals to a diverse range of guests. Employing a team-oriented approach, P.F. Chang's fosters a supportive and dynamic work environment where employees can thrive and grow their careers within the hospitality industry. The company values passion, dedication, and teamwork to drive its purpose: To Celebrate Life, Family, and Food.
Currently, P.F. Chang's is hiring for a full-time, salaried Senior Restaurant Assistant Manager, also known as Senior Restaurant Hospitality Manager, Senior FOH Manager, or Restaurant Senior Manager. This role is critical to the successful operation of the front of house, handling day-to-day management and execution of all hospitality functions according to the established procedures and standards of P.F. Chang's. The Senior Restaurant Manager plays a leadership role by supervising front of house staff to ensure outstanding service delivery and operational excellence. Responsibilities include training team members, developing staff schedules, conducting pre-shift meetings to focus the team’s efforts, and maintaining accountability regarding employee appearance and professional standards. This position demands strong communication skills, the ability to manage guest relations professionally and compassionately, and the management of controllable expenses and inventory to optimize restaurant performance.
The role requires hands-on engagement in a fast-paced, high-volume environment, where the manager must be physically capable of extended periods of standing and walking. Additionally, the Senior Restaurant Manager must be proficient in handling kitchen equipment and supporting culinary functions when necessary. Salary for this position ranges from $65,000 to $85,000 annually, based on experience. Employees will benefit from a comprehensive benefits package inclusive of medical, dental, vision insurance, a 401(k) plan, paid time off, paid management training, performance bonuses, referral bonuses, exclusive discounts, and access to a supportive employee community fund. P.F. Chang's promotes from within, providing numerous opportunities for professional development and career advancement. The company values diversity, inclusion, and teamwork, ensuring a welcoming workspace for all team members dedicated to delivering extraordinary dining experiences.
Currently, P.F. Chang's is hiring for a full-time, salaried Senior Restaurant Assistant Manager, also known as Senior Restaurant Hospitality Manager, Senior FOH Manager, or Restaurant Senior Manager. This role is critical to the successful operation of the front of house, handling day-to-day management and execution of all hospitality functions according to the established procedures and standards of P.F. Chang's. The Senior Restaurant Manager plays a leadership role by supervising front of house staff to ensure outstanding service delivery and operational excellence. Responsibilities include training team members, developing staff schedules, conducting pre-shift meetings to focus the team’s efforts, and maintaining accountability regarding employee appearance and professional standards. This position demands strong communication skills, the ability to manage guest relations professionally and compassionately, and the management of controllable expenses and inventory to optimize restaurant performance.
The role requires hands-on engagement in a fast-paced, high-volume environment, where the manager must be physically capable of extended periods of standing and walking. Additionally, the Senior Restaurant Manager must be proficient in handling kitchen equipment and supporting culinary functions when necessary. Salary for this position ranges from $65,000 to $85,000 annually, based on experience. Employees will benefit from a comprehensive benefits package inclusive of medical, dental, vision insurance, a 401(k) plan, paid time off, paid management training, performance bonuses, referral bonuses, exclusive discounts, and access to a supportive employee community fund. P.F. Chang's promotes from within, providing numerous opportunities for professional development and career advancement. The company values diversity, inclusion, and teamwork, ensuring a welcoming workspace for all team members dedicated to delivering extraordinary dining experiences.
Job Requirements
- Three plus years of experience in restaurant management
- Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements, delivering large catering orders, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- Strong communication skills
- Experience mentoring and training hourly team members
- Able to stand and walk extended periods
- Able to reach, bend, balance and transport weight up to 30 lbs
- Able to lift up to 50 lbs occasionally
- Must be able to operate kitchen equipment including woks, mixers, slicers, buffalo choppers
- Ability to use knives appropriately and maintain integrity
Job Qualifications
- Three plus years of experience in restaurant management
- Experience working in a hands-on, fast paced, high volume environment
- Experience mentoring and training hourly team members
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
- Experience in a casual restaurant or upscale dining
- Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
- Involvement/understanding of managing inventory, cost of goods and overall control of financials
Job Duties
- Supervises and facilitates training of all hospitality team members
- Must be able to articulate clearly to team members, other members of management, and our guests
- Develops schedules for all hospitality team members
- Holds pre-shift meetings to provide daily focus and continuous direction for staff
- Holds front of house staff accountable for dress code standards
- Accountable for following and executing all state safety and sanitation guidelines
- Supports the execution of inventory
- Manages controllable expenses for their area of responsibility
- Ensures all side work is appropriately assigned and completed
- Manages check-outs for all hospitality staff
- Ensures a clean and safe environment for all team members and guests
- Handles guest service issues professionally and with compassion
- Lives the message in all aspects of the position and inspires others to do the same
- Must be able to stand and walk for periods of eight to ten hours in length each shift
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
- At times it might be necessary to lift up to 50 lbs
- Must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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