
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,250.00 - $81,250.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Job Description
P.F. Chang's is a renowned American-based casual dining restaurant, known for its Asian-themed cuisine that masterfully blends traditional Chinese food with American hospitality and a modern twist. Established with a commitment to quality, taste, and customer experience, P.F. Chang’s has expanded to multiple locations, each offering a dynamic and inviting atmosphere coupled with superior service standards. As a company, P.F. Chang's emphasizes employee development, customer satisfaction, and operational excellence, making it a distinguished name in the restaurant industry. The company culture revolves around teamwork, personal growth, and a passion for delivering memorable dining experiences that celebrate food, family, and life. Employment at P.F. Chang’s offers a competitive salary, comprehensive benefits, and opportunities for career advancement within their supportive and professional environment.
We are actively hiring a full-time Senior Restaurant Manager, also known as Senior Restaurant Assistant Manager, Senior Restaurant Hospitality Manager, Senior FOH Manager, or Restaurant Senior Manager. This critical leadership role is focused on managing and overseeing all front-of-house operations at a P.F. Chang’s location. The Senior Restaurant Manager is entrusted with executing established procedures and aligning with the Operating Partner’s vision to ensure smooth day-to-day functioning and exceptional service standards. Supervising and training hospitality team members, managing schedules, and maintaining a clean and safe environment are paramount to the role. The position demands a hands-on approach, requiring the manager to stand and walk for long shifts, lift moderately heavy items, and sometimes operate kitchen equipment like woks, mixers, and slicers.
Furthermore, the Senior Restaurant Manager plays a vital role in controlling expenses, supporting inventory execution, and ensuring compliance with all safety and sanitation regulations. The role requires excellent communication skills to effectively resolve guest service issues with compassion and professionalism while also inspiring the team to live the company’s core message every day. The salary for this role typically ranges between $61,250 and $81,250 annually, depending on experience, and comes with a robust benefits package including medical, dental, vision, 401(k), paid time off, and performance incentives. This is an exceptional opportunity for a driven professional looking to grow within a respected hospitality brand that values internal promotion and professional development through paid management training programs.
We are actively hiring a full-time Senior Restaurant Manager, also known as Senior Restaurant Assistant Manager, Senior Restaurant Hospitality Manager, Senior FOH Manager, or Restaurant Senior Manager. This critical leadership role is focused on managing and overseeing all front-of-house operations at a P.F. Chang’s location. The Senior Restaurant Manager is entrusted with executing established procedures and aligning with the Operating Partner’s vision to ensure smooth day-to-day functioning and exceptional service standards. Supervising and training hospitality team members, managing schedules, and maintaining a clean and safe environment are paramount to the role. The position demands a hands-on approach, requiring the manager to stand and walk for long shifts, lift moderately heavy items, and sometimes operate kitchen equipment like woks, mixers, and slicers.
Furthermore, the Senior Restaurant Manager plays a vital role in controlling expenses, supporting inventory execution, and ensuring compliance with all safety and sanitation regulations. The role requires excellent communication skills to effectively resolve guest service issues with compassion and professionalism while also inspiring the team to live the company’s core message every day. The salary for this role typically ranges between $61,250 and $81,250 annually, depending on experience, and comes with a robust benefits package including medical, dental, vision, 401(k), paid time off, and performance incentives. This is an exceptional opportunity for a driven professional looking to grow within a respected hospitality brand that values internal promotion and professional development through paid management training programs.
Job Requirements
- 3+ years of experience in restaurant management
- must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- experience working in a hands-on, fast paced, high volume environment
- experience mentoring and training hourly team members
- strong communication skills with the ability to resolve conflict and provide direction to your teams
Job Qualifications
- 3+ years of experience in restaurant management
- experience working in a hands-on, fast paced, high volume environment
- experience mentoring and training hourly team members
- strong communication skills with the ability to resolve conflict and provide direction to your teams
- experience in a casual restaurant or upscale dining is preferred
- experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols is preferred
- involvement/understanding of managing inventory, cost of goods and overall control of financials is preferred
Job Duties
- Supervises and facilitates training of all hospitality team members
- must be able to articulate clearly to team members, other members of management, and our guests
- develops schedules for all hospitality team members
- holds pre-shift meetings to provide daily focus and continuous direction for staff
- holds front of house staff accountable for dress code standards
- accountable for following and executing all state safety and sanitation guidelines
- supports the execution of inventory
- manages controllable expenses for their area of responsibility
- ensure all side work is appropriately assigned and completed
- manages check-outs for all hospitality staff
- ensures a clean and safe environment for all team members and guests
- handles guest service issues professionally and with compassion
- lives the message in all aspects of the position and inspires others to do the same
- must be able to stand and walk for periods of eight to ten hours in length each shift
- must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
- at times it might be necessary to lift up to 50 lbs
- operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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