Senior Restaurant Manager

P.F. Chang's is a premier restaurant chain known for its innovative Asian cuisine and exceptional dining experiences. With a strong commitment to quality, service, and hospitality, P.F. Chang's has established itself as a leader in the casual dining industry, blending bold flavors with a modern twist. As a brand that values its team members and fosters a culture of growth and collaboration, P.F. Chang's provides a dynamic and supportive work environment where employees thrive and career development is encouraged.

The company offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) retirement savings plan, and paid time off. In addition to competitive salaries based on experience, team members have opportunities to earn monthly and annual performance bonuses. P.F. Chang's also supports professional growth through a paid management training program designed to help managers enhance their skills and advance within the company. Employees can benefit from referral bonuses, exclusive discounts, holiday closures on Thanksgiving and Christmas at most locations, and financial assistance during hardships through the Lucky Cat Fund.

P.F. Chang's is currently hiring for a full-time Senior Restaurant Assistant Manager, Senior Restaurant Hospitality Manager, Senior FOH Manager, or Restaurant Senior Manager. This senior-level leadership role is critical to ensuring that all front-of-house operations are executed effectively in alignment with P.F. Chang's established procedures and the guidance of the Operating Partner. The Senior Restaurant Manager leads the hospitality team to deliver outstanding guest service and maintain high operational standards.

This position requires a passionate and experienced leader who can supervise and train hospitality team members, communicate clearly with staff and guests, create efficient schedules, and manage day-to-day front-of-house functions. The Senior Restaurant Manager is responsible for upholding dress code standards, enforcing safety and sanitation protocols, supporting inventory management, controlling expenses, ensuring all side work is completed, managing team member check-outs, and maintaining a clean and safe environment.

Handling guest service issues with professionalism and empathy is a key aspect of this role, reflecting the company's dedication to exceptional customer experiences. The manager must also be physically capable of standing and walking for long shifts, reaching and lifting items as needed, and operating essential kitchen equipment safely and effectively.

Candidates should have a minimum of three years of restaurant management experience, a valid driver's license to fulfill various operational duties, and the ability to work in a hands-on, fast-paced, and high-volume environment. Leadership qualities such as mentoring and training team members, strong communication skills, and conflict resolution are essential for success in this position.

Preference will be given to candidates with experience in casual or upscale dining and familiarity with corporate restaurant chains, including knowledge of inventory management, cost control, and financial oversight. P.F. Chang's offers a fulfilling career for those who are motivated by purpose and seek to celebrate life, family, and food through meaningful work.