PF Changs logo

Senior Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $72,500.00 - $92,500.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
performance bonuses
Employee Discounts

Job Description

P.F. Chang's is a leading global restaurant brand known for its innovative approach to Asian dining and commitment to delivering exceptional guest experiences. Founded in 1993, P.F. Chang's has grown to become a household name with locations across the United States and internationally. The company prides itself on offering high-quality food inspired by Chinese cuisine with a modern twist, a warm and inviting atmosphere, and top-notch service. As a part of its enduring growth and dedication to excellence, P.F. Chang's emphasizes a strong company culture that values teamwork, innovation, and professional development. Employees at P.F. Chang's benefit from a dynamic work environment where their contributions are recognized and where they can build a rewarding career within the hospitality industry.

P.F. Chang's is currently hiring for the position of Senior Restaurant Manager, a full-time salaried role with a pay range of $72,500 to $92,500 per year depending on experience. The Senior Restaurant Manager plays a critical leadership role in managing and executing all front-of-house operations in accordance with established procedures and the direction provided by the Operating Partner. This role is tailored for an experienced professional who thrives in a fast-paced, high-volume hospitality environment and who understands the nuances of delivering premium service while managing operational efficiencies. The Senior Restaurant Manager leads the hospitality team by facilitating training, developing schedules, holding pre-shift meetings, and ensuring that the guest experience aligns with P.F. Chang's standards.

Beyond daily management, the Senior Restaurant Manager is responsible for upholding safety and sanitation guidelines, managing inventories, controlling costs, and fostering a culture of accountability and respect among team members. This position requires someone with excellent communication skills who can resolve conflicts, inspire staff, and maintain a clean and safe environment for both guests and employees. The role demands adaptability and physical stamina, including the ability to stand or walk for extended periods and perform physical tasks such as lifting up to 50 lbs. Moreover, the Senior Restaurant Manager must be proficient with kitchen equipment and committed to upholding the brand's message and values throughout all aspects of their work.

Working at P.F. Chang’s offers more than just a job; it represents a career path where individuals are empowered to grow professionally through paid management training programs, monthly and annual performance-based bonuses, and opportunities for advancement. The company is committed to its employees’ well-being by providing comprehensive medical, dental, and vision benefits, as well as 401(k) plans and paid time off. Additional perks include exclusive employee discounts, holiday closures on Thanksgiving and Christmas, a referral program, and financial support through the Lucky Cat Fund during hardships. P.F. Chang’s fosters a supportive community environment making it an attractive employer for those passionate about hospitality and service excellence. This role is ideal for candidates seeking to join a reputable restaurant chain with strong corporate support and a clear pathway for career advancement within the hospitality sector. The company’s culture celebrates life, family, and food, creating an inspiring workplace where team members can truly make a difference.

Job Requirements

  • 3+ years of experience in restaurant management
  • Must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements depending on the state, delivering large catering orders which may include operating a rental truck, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to your teams

Job Qualifications

  • 3+ years of experience in restaurant management
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to your teams
  • Experience in a casual restaurant or upscale dining preferred
  • Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols preferred
  • Understanding of managing inventory, cost of goods and overall control of financials preferred

Job Duties

  • Supervises and facilitates training of all hospitality team members
  • Must be able to articulate clearly to team members, other members of management, and guests
  • Develops schedules for all hospitality team members
  • Holds pre-shift meetings to provide daily focus and continuous direction for staff
  • Holds front of house staff accountable for dress code standards
  • Accountable for following and executing all state safety and sanitation guidelines
  • Supports the execution of inventory
  • Manages controllable expenses for their area of responsibility
  • Ensure all side work is appropriately assigned and completed
  • Manages check-outs for all hospitality staff
  • Ensures a clean and safe environment for all team members and guests
  • Handles guest service issues professionally and with compassion
  • Lives the message in all aspects of the position and inspires others to do the same
  • Must be able to stand and walk for periods of eight to ten hours in length each shift
  • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
  • At times it might be necessary to lift up to 50 lbs
  • Must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Job Criteria

Experience

Expert Level (7+ years)


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