Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Performance incentives
Employee Discounts
Job Description
P.F. Chang's is a renowned restaurant chain that specializes in Asian-themed cuisine, combining bold flavors and contemporary dining experiences. Established as a leader in the casual dining segment, P.F. Chang's has built a reputation for its high-quality dishes, exceptional customer service, and vibrant restaurant environments. The brand emphasizes creating memorable experiences for guests through innovative menus, carefully crafted cocktails, and a commitment to hospitality. With numerous locations across the United States and internationally, P.F. Chang's stands as a respected name in the restaurant industry, offering ample opportunities for career growth and development.
The Senior Restaurant Manager role at P.F. Chang's is a full-time, salaried position with a competitive pay range of $65,000 to $85,000 per year, depending on experience. This pivotal leadership position focuses on managing and executing all front-of-house operations, ensuring alignment with P.F. Chang's established procedures and the direction provided by the Operating Partner. As a Senior Restaurant Manager, you will serve as the lead figure in front-of-house management, responsible for delivering outstanding guest experiences, overseeing hospitality team members, and driving operational excellence within the restaurant.
This role demands a dynamic individual who can effectively supervise, train, and motivate team members, fostering a strong culture of hospitality and professionalism. Senior Restaurant Managers are expected to manage scheduling, conduct pre-shift meetings, enforce dress code standards, and uphold all state safety and sanitation guidelines. They also take charge of managing controllable expenses, supporting inventory execution, and ensuring that side work and check-outs are properly handled. Customer service is paramount, requiring managers to address guest issues with compassion and professionalism. Beyond operational duties, Senior Restaurant Managers at P.F. Chang's embody the company’s core values and lead by example, inspiring their teams to live the message in every aspect of their work.
This position requires extensive hands-on involvement in a fast-paced, high-volume environment. Physical demands include standing and walking for extended periods each shift, as well as the ability to lift and move objects up to 50 pounds. Senior Restaurant Managers must also be adept at operating kitchen equipment such as woks, mixers, slicers, and buffalo choppers, and maintaining knife integrity, which underscores the importance of culinary knowledge within this managerial role.
P.F. Chang's offers a supportive and rewarding work environment marked by comprehensive benefits, performance incentives, and professional development opportunities. Employees benefit from medical, dental, and vision insurance, a 401(k) plan, paid time off, and exclusive employee discounts. The company also promotes from within through paid management training programs, underscoring a commitment to career advancement. Additional perks include referral bonuses for bringing in new talent, most locations closed on Thanksgiving and Christmas to honor holidays, and financial assistance through the Lucky Cat Fund for qualifying team members in need.
For individuals passionate about restaurant management and hospitality, the Senior Restaurant Manager position at P.F. Chang's represents a meaningful career opportunity to lead a dedicated team, engage with guests, and contribute to the continued success of a beloved dining brand.
The Senior Restaurant Manager role at P.F. Chang's is a full-time, salaried position with a competitive pay range of $65,000 to $85,000 per year, depending on experience. This pivotal leadership position focuses on managing and executing all front-of-house operations, ensuring alignment with P.F. Chang's established procedures and the direction provided by the Operating Partner. As a Senior Restaurant Manager, you will serve as the lead figure in front-of-house management, responsible for delivering outstanding guest experiences, overseeing hospitality team members, and driving operational excellence within the restaurant.
This role demands a dynamic individual who can effectively supervise, train, and motivate team members, fostering a strong culture of hospitality and professionalism. Senior Restaurant Managers are expected to manage scheduling, conduct pre-shift meetings, enforce dress code standards, and uphold all state safety and sanitation guidelines. They also take charge of managing controllable expenses, supporting inventory execution, and ensuring that side work and check-outs are properly handled. Customer service is paramount, requiring managers to address guest issues with compassion and professionalism. Beyond operational duties, Senior Restaurant Managers at P.F. Chang's embody the company’s core values and lead by example, inspiring their teams to live the message in every aspect of their work.
This position requires extensive hands-on involvement in a fast-paced, high-volume environment. Physical demands include standing and walking for extended periods each shift, as well as the ability to lift and move objects up to 50 pounds. Senior Restaurant Managers must also be adept at operating kitchen equipment such as woks, mixers, slicers, and buffalo choppers, and maintaining knife integrity, which underscores the importance of culinary knowledge within this managerial role.
P.F. Chang's offers a supportive and rewarding work environment marked by comprehensive benefits, performance incentives, and professional development opportunities. Employees benefit from medical, dental, and vision insurance, a 401(k) plan, paid time off, and exclusive employee discounts. The company also promotes from within through paid management training programs, underscoring a commitment to career advancement. Additional perks include referral bonuses for bringing in new talent, most locations closed on Thanksgiving and Christmas to honor holidays, and financial assistance through the Lucky Cat Fund for qualifying team members in need.
For individuals passionate about restaurant management and hospitality, the Senior Restaurant Manager position at P.F. Chang's represents a meaningful career opportunity to lead a dedicated team, engage with guests, and contribute to the continued success of a beloved dining brand.
Job Requirements
- 3+ years of experience in restaurant management
- must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements, delivering large catering orders, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- experience working in a hands-on, fast paced, high volume environment
- experience mentoring and training hourly team members
- strong communication skills with the ability to resolve conflict and provide direction to your teams
Job Qualifications
- 3+ years of experience in restaurant management
- experience mentoring and training hourly team members
- strong communication skills with the ability to resolve conflict and provide direction to your teams
- experience in a casual restaurant or upscale dining preferred
- experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols preferred
- involvement/understanding of managing inventory, cost of goods and overall control of financials preferred
Job Duties
- Supervises and facilitates training of all hospitality team members
- must be able to articulate clearly to team members, other members of management, and our guests
- develops schedules for all hospitality team members
- holds pre-shift meetings to provide daily focus and continuous direction for staff
- holds front of house staff accountable for dress code standards
- accountable for following and executing all state safety and sanitation guidelines
- supports the execution of inventory
- manages controllable expenses for their area of responsibility
- ensure all side work is appropriately assigned and completed
- manages check-outs for all hospitality staff
- ensures a clean and safe environment for all team members and guests
- handles guest service issues professionally and with compassion
- lives the message in all aspects of the position and inspires others to do the same
- must be able to stand and walk for periods of eight to ten hours in length each shift
- must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
- at times it might be necessary to lift up to 50 lbs
- must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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