Senior Registration Associate - Sunnyview Hospital - FT Mixed Shift

St. Peter's Health Partners is a prominent healthcare organization dedicated to providing high-quality, compassionate care to communities in Albany and beyond. Known for its commitment to patient-centered services, this established health partner network operates numerous facilities including hospitals, clinics, and specialty care centers. The organization prides itself on blending advanced medical technology with a holistic approach to patient wellness, enabling it to serve diverse populations with a range of medical needs. In line with their mission and core values, St. Peter's Health Partners fosters a workplace culture that honors dignity, embraces diversity, and encourages professional growth for all employees. Recognized as an equal opportunity employer, the institution supports a collaborative environment where unique talents and experiences are valued and contribute to its overall strength.

The Senior Registration Associate role at St. Peter's Health Partners in Albany presents an excellent opportunity for individuals seeking a full-time position with a rotating shift schedule. This role is crucial as it acts as the first point of contact within the healthcare setting, ensuring a smooth operational flow and a welcoming experience for patients, visitors, and staff alike. The position is a float role, meaning the successful candidate will need to be adaptable and flexible to work across multiple locations to cover various schedules. The hourly pay for this role ranges from $18.50 to $23.90, commensurate with experience, skills, and education.

As a Senior Registration Associate, you will embody the role of a receptionist in the healthcare office, greeting patients with warmth and professionalism and managing information flow promptly and accurately. This job requires excellent computer proficiency and strong interpersonal skills; pleasant phone manners are essential as you will frequently be the voice representing the healthcare facility. While medical terminology knowledge is preferred, it is not mandatory, which makes this position accessible to a broad range of candidates, including those newer to the healthcare field but possessing customer service experience.

Additional responsibilities include patient check-in and check-out processes, insurance verification, scheduling appointments, maintaining medical records, monitoring and ordering supplies, answering phones, and performing data entry tasks. The role emphasizes a seamless patient experience while supporting the administrative functions that keep the healthcare environment efficient and effective.

St. Peter's is committed to supporting its staff through continuous learning opportunities and career development programs such as a strong orientation program and a generous tuition allowance. Employees benefit from a work-life balance outlook, with rotating weekends and holiday schedules that allow for personal and professional harmony. Overall, the Senior Registration Associate role offers a fulfilling career path in a supportive healthcare setting where quality of life and advancement opportunities are prioritized.