Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $26.00
Work Schedule
Standard Hours
Benefits
Various health insurance options
Wellness plans
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
401k Retirement Savings Plan Including Employer Match
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
Healthcare flexible spending accounts
dependent care flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
Additional Employee Perks and Discounts
Job Description
Williams Lea is a globally recognized business process outsourcing company with a rich history spanning over 200 years. Known for its ability to innovate and adapt in a rapidly changing world, Williams Lea specializes in providing efficient business process solutions within complex and highly regulated environments. The company employs over 5,200 talented professionals worldwide who are experts in connecting technology with expertise and strong processes to transform support services. Their commitment to progress drives their mission to assist businesses thrive in a future shaped by digitization and virtualization. Williams Lea values diversity and is committed to ensuring equal employment opportunity... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience
- Exceptional customer service skills
- Ability to learn company business and employees
- Ability to work in a team environment
- Effective communication skills
- Attention to detail
- Intermediate computer skills
- Ability to prioritize work
- Excellent communication skills
- Self-motivated and multitasking ability
Job Qualifications
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn company business and employees
- Ability to work in a fast-paced team environment
- Effective and professional communication skills
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work and balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated with ability to multitask
Job Duties
- Answer incoming calls in a cordial, professional and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors with warmth and professionalism
- Notify employees of visitor's arrival when necessary
- Provide high level services to staff, clients and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and confidential documents and information
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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