Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Tuition Reimbursement
Employee assistance program
Job Description
Rainier Springs is part of the larger Trios Health network, anchored by the reputable Trios Southridge Hospital, offering an extensive range of healthcare specialties and services. As one of Eastern Washington's largest multi-specialty medical groups, Trios Health is dedicated to delivering comprehensive care tailored to the needs of its diverse community. The organization prides itself on its commitment to compassion, excellence, and inclusivity, making it a preferred healthcare provider and a desirable employer. The culture at Rainier Springs emphasizes appreciation for employees as individuals, valuing not just their professional contributions but also who they are as people. This environment fosters... Show More
Job Requirements
- High school diploma or equivalent
- three years of directly related experience preferred
- associates degree preferred
- critical thinking skills
- ability to work with minimal supervision
- ability to work in stressful environment and take appropriate action
Job Qualifications
- High school diploma or equivalent required or at least three years of directly related experience may be substituted for the required education
- associates degree preferred
- skills requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
- must be able to work in a stressful environment and take appropriate action
Job Duties
- Answers telephone promptly and courteously, takes accurate and complete messages, forwards or answers inquiries as appropriate
- schedules all patients according to policy and procedures
- collects, verifies and performs insurance eligibility into the practice management system
- collects co-payments or old balances and provides written receipts for all payment transactions
- makes patient record available to physician or clinical staff, as needed
- prepares EMR for new patients to include all essential patient information, verifies and updates existing patients annually
- scans all patient information into appropriate area in practice management system
- balances and closes cash drawer, downloads appropriate documentation into designated files
- ensures supplies, equipment, and work environment are kept clean, well stocked, and organized at all times
- phones, electronically submits, or faxes prescriptions/refills to pharmacies
- identify front office issues and recommend solutions to Practice Manager
- report patient concerns and/or complaints to Practice Manager
- attend periodic training/meetings pertinent to position
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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