Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Job Description
Penske Logistics is a global leader in transportation, warehousing, and freight management solutions, offering state-of-the-art services with a strong commitment to efficiency and customer satisfaction. Operating across North America, South America, Europe, and Asia, Penske Logistics is dedicated to helping businesses optimize their supply chains by providing innovative strategies that increase visibility and reduce costs. The company prides itself on its customer-centric approach, leveraging advanced technology and operational expertise to deliver superior logistics services. Penske Logistics is known for fostering a culture of continuous improvement, safety, and employee engagement, making it a compelling place to work for professionals seeking long-term career growth in the logistics and supply chain industry.
The role of Operational Supervisor at Penske Logistics is critical to ensuring the smooth operation of daily logistics activities, including driver deliveries, trailer loading and unloading, cross docking, and customer service. This position provides leadership to both individual contributors and the hourly workforce, ensuring that all tasks align with company service standards and cost objectives. Operating during the Monday to Friday 12:00 pm to 10:00 pm shift with required presence 30 minutes prior to the start of the shift, the Operational Supervisor must exhibit flexibility to accommodate peak seasons, holidays, or short-staffed situations.
As an Operational Supervisor, you will be responsible for overseeing workforce and equipment scheduling, enforcing performance standards, and making corrective and disciplinary decisions up to the written warning level. Your role will also involve participating in the hiring process and engaging in customer meetings when necessary. You will review truck runs and optimize them based on factors like account locations, volume, costs, and private fleet utilization, aiming to maximize efficiency and service quality. The Operational Supervisor will monitor attendance, productivity, and other performance markers, offering counseling and recognition to associates.
On the operational front, you will supervise logistics operations encompassing customer service, freight handling, dispatch, and documentation procedures. You will evaluate and suggest improvements to work methods to enhance productivity, support new associate training, and provide relief coverage as needed to maintain seamless operations. A thorough understanding of the site’s operating systems is essential to ensure compliance and resolve exceptions effectively.
Financial responsibilities include ensuring adherence to inventory control policies, managing returns and damages, and closely monitoring associates' working hours to reduce overtime and achieve productivity targets. Safety management forms a core part of this role, as you will ensure daily activities comply with location safety strategies, regulatory requirements, and company policies. You will provide training and feedback to associates to promote a safe working environment.
In addition to operational excellence, the role emphasizes growth and customer experience. The Operational Supervisor must understand specific customer goals and demonstrate a commitment to helping customers meet their objectives. Identifying opportunities for continuous improvement is vital to driving operational enhancements.
Fleet and asset management is another key responsibility, requiring the planning of work assignments to optimize the use of equipment and ensuring associates operate machinery safely and efficiently. This position offers an opportunity to lead a dedicated team in a dynamic environment, contribute to the company’s business growth, and enhance supply chain performance. Benefits include a comprehensive package designed to support the health, happiness, and security of associates and their families.
The role of Operational Supervisor at Penske Logistics is critical to ensuring the smooth operation of daily logistics activities, including driver deliveries, trailer loading and unloading, cross docking, and customer service. This position provides leadership to both individual contributors and the hourly workforce, ensuring that all tasks align with company service standards and cost objectives. Operating during the Monday to Friday 12:00 pm to 10:00 pm shift with required presence 30 minutes prior to the start of the shift, the Operational Supervisor must exhibit flexibility to accommodate peak seasons, holidays, or short-staffed situations.
As an Operational Supervisor, you will be responsible for overseeing workforce and equipment scheduling, enforcing performance standards, and making corrective and disciplinary decisions up to the written warning level. Your role will also involve participating in the hiring process and engaging in customer meetings when necessary. You will review truck runs and optimize them based on factors like account locations, volume, costs, and private fleet utilization, aiming to maximize efficiency and service quality. The Operational Supervisor will monitor attendance, productivity, and other performance markers, offering counseling and recognition to associates.
On the operational front, you will supervise logistics operations encompassing customer service, freight handling, dispatch, and documentation procedures. You will evaluate and suggest improvements to work methods to enhance productivity, support new associate training, and provide relief coverage as needed to maintain seamless operations. A thorough understanding of the site’s operating systems is essential to ensure compliance and resolve exceptions effectively.
Financial responsibilities include ensuring adherence to inventory control policies, managing returns and damages, and closely monitoring associates' working hours to reduce overtime and achieve productivity targets. Safety management forms a core part of this role, as you will ensure daily activities comply with location safety strategies, regulatory requirements, and company policies. You will provide training and feedback to associates to promote a safe working environment.
In addition to operational excellence, the role emphasizes growth and customer experience. The Operational Supervisor must understand specific customer goals and demonstrate a commitment to helping customers meet their objectives. Identifying opportunities for continuous improvement is vital to driving operational enhancements.
Fleet and asset management is another key responsibility, requiring the planning of work assignments to optimize the use of equipment and ensuring associates operate machinery safely and efficiently. This position offers an opportunity to lead a dedicated team in a dynamic environment, contribute to the company’s business growth, and enhance supply chain performance. Benefits include a comprehensive package designed to support the health, happiness, and security of associates and their families.
Job Requirements
- High school diploma or equivalent
- 2 to 4 years related functional experience
- willingness to travel as necessary
- able to work required schedule and location
- complete Penske employment application
- submit to a background investigation and drug screening
- regular, predictable, full attendance
Job Qualifications
- High school diploma or equivalent
- 2 to 4 years related functional experience
- bachelors degree preferred
- strong written/oral communication and organizational skills
- advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint
- regular, predictable, full attendance
- willingness to travel as necessary
- ability to work required schedule and at specified location
- completion of background investigation and drug screening
Job Duties
- Communicate performance standards that are specific and measurable
- interview hourly associates and provide recommendations for hire
- monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed
- supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
- evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations
- assist in new associate training
- provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
- ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc
- understand the relationship between decision-making and profitability
- closely manage associates’ working hours and activities to minimize overtime and to meet or exceed productivity targets
- ensure day-to-day management and associate activities are in alignment with the location safety strategy
- provide associates with communication, training, feedback, and direction to ensure safe performance
- ensure compliance with all applicable regulatory agencies and company policies and procedures
- understand the location-specific customer goals and objectives
- ensure the customer knows we are committed to helping them meet their objectives
- determine areas that could benefit from continuous improvement efforts
- properly plan work assignments to ensure effective use of fleet/warehouse equipment
- work with hourly associates to ensure they understand safe and efficient operation of equipment
- complete other projects and tasks as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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