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Senior Office Service Specialist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.36 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Annual bonus
Career Development
Employee assistance program

Job Description

Epiq is a global leader in legal services, supporting the legal profession and corporate legal departments with innovative and comprehensive solutions. The company specializes in a range of services including legal document management, court reporting, eDiscovery, and expert services. Epiq is widely recognized for its commitment to client success, operational excellence, and a culture that values diversity, inclusion, and employee well-being. With a presence in multiple countries, Epiq serves some of the most prestigious law firms and corporate clients worldwide, making it a trusted partner in the legal industry.

The role offered is a vital part of Epiq's client ... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of 1-year law firm or other professional services experience preferred
  • Previous experience in a client service oriented field
  • Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel
  • Ability to multitask with attention to detail
  • Ability to resolve issues with professionalism and tact
  • Ability to lift or move 40 lbs or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • Ability to walk, bend, kneel, stand or sit for an extended period of time

Job Qualifications

  • High school diploma or GED
  • Minimum of 1-year law firm or other professional services experience preferred
  • Previous experience in a client service oriented field
  • Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel
  • Ability to multitask with attention to detail
  • Ability to resolve issues with professionalism and tact
  • Ability to lift or move 40 lbs or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • Ability to walk, bend, kneel, stand or sit for an extended period of time

Job Duties

  • Metering, sorting, and distributing mail and accountable packages per schedule
  • Accurately producing copy, print and scan projects per written instructions
  • Answering incoming telephone calls and routing to the appropriate person
  • Greeting and announcing visitors in a friendly and professional manner
  • Coordinating and maintaining client conference rooms, common areas and kitchens, ensuring they are clean and stocked
  • Maintaining inventory control and ordering supplies as needed
  • Upkeeping copy rooms and stocking general supplies, delivering paper, and performing basic daily maintenance
  • Assisting with facilities services such as hanging pictures, small office moves, cleaning services, and communicating building or equipment concerns
  • Working independently on assigned production tasks
  • Handling client complaints including lost parcels, damaged packages, and untimely deliveries

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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