Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $80,000.00
Work Schedule
Standard Hours
Benefits
Quarterly sales incentive bonus
Career development opportunities
training and professional growth
Work-life balance support
Collaborative family-like work environment
Opportunity to work at a premium beachfront resort
employee recognition programs
Job Description
The Waterfront Beach Resort, a Hilton Hotel, is a distinguished hospitality establishment known for its stunning location on the shores of the Pacific Ocean and its commitment to delivering extraordinary and personalized experiences to its guests. With over 30 years of excellence in hospitality, this resort blends the charm of a family-like work environment with a professional and dynamic setting. The resort takes pride in its motto, "One Team, One Dream," fostering a collaborative and supportive culture where every team member is valued and inspired to grow both professionally and personally.
The Waterfront Beach Resort offers its associates a unique platform to either begin or advance their careers in the hospitality industry. Emphasizing continuous learning and development, the resort encourages training, development, and the achievement of individual and team goals. Employees are recognized for their contributions to creating unforgettable guest memories while maintaining an optimal work-life balance. The resort is passionate about hiring individuals who are dedicated to providing exceptional guest experiences and who embody key traits such as charisma, personality, integrity, and camaraderie.
Within this vibrant and guest-focused environment, the role in question is pivotal to ensuring the smooth execution of meetings and events held at the resort. This position requires a proactive leader to provide direction and supervision to various departments and team members involved in executing group functions. Responsibilities include managing logistics related to group room blocks, food and beverage services, public meeting spaces, exhibit halls, vendor services, affiliates, exhibitors, and associated billing processes. The individual serving in this role acts as the critical onsite presence, addressing guest concerns effectively while safeguarding the profitability of events and maintaining high service standards.
This job also involves significant administrative tasks such as preparing and distributing reports, correspondence, and analyses related to group activities using various computer systems including Word, Excel, and internal Sales/Meetings & Conventions systems. Active participation in meetings and training sessions is required to coordinate with internal teams and external partners, review menus, and plan operational shifts. Additionally, this role supports the Director of Meetings & Events by assisting with reporting, analytics, and other duties or projects as assigned.
Members of this team are expected to oversee the physical setup and movement of hotel or guest equipment to ensure seamless transitions between events, particularly for tight turnaround scenarios. Maintaining effective relationships with subordinate staff and providing guidance to ensure excellence in day-to-day operations is also a critical component of this role.
Candidates ideally should have a minimum of four years of hospitality experience, particularly within event planning, and hold a four-year college degree, preferably focused on hospitality, communications, or sales/marketing. The role demands a dedication to hospitality excellence alongside strong organizational, leadership, and interpersonal skills.
Working at The Waterfront Beach Resort means becoming part of a culture that cares deeply about its employees and guests. The resort strives to improve the lives of all stakeholders including coworkers, guests, owners, and communities. Every employee is integral to enhancing this positive impact, making the job meaningful beyond typical work responsibilities. This is an excellent opportunity for individuals passionate about hospitality to thrive within a company that celebrates teamwork, integrity, and continuous growth while delivering exceptional guest experiences.
The Waterfront Beach Resort offers its associates a unique platform to either begin or advance their careers in the hospitality industry. Emphasizing continuous learning and development, the resort encourages training, development, and the achievement of individual and team goals. Employees are recognized for their contributions to creating unforgettable guest memories while maintaining an optimal work-life balance. The resort is passionate about hiring individuals who are dedicated to providing exceptional guest experiences and who embody key traits such as charisma, personality, integrity, and camaraderie.
Within this vibrant and guest-focused environment, the role in question is pivotal to ensuring the smooth execution of meetings and events held at the resort. This position requires a proactive leader to provide direction and supervision to various departments and team members involved in executing group functions. Responsibilities include managing logistics related to group room blocks, food and beverage services, public meeting spaces, exhibit halls, vendor services, affiliates, exhibitors, and associated billing processes. The individual serving in this role acts as the critical onsite presence, addressing guest concerns effectively while safeguarding the profitability of events and maintaining high service standards.
This job also involves significant administrative tasks such as preparing and distributing reports, correspondence, and analyses related to group activities using various computer systems including Word, Excel, and internal Sales/Meetings & Conventions systems. Active participation in meetings and training sessions is required to coordinate with internal teams and external partners, review menus, and plan operational shifts. Additionally, this role supports the Director of Meetings & Events by assisting with reporting, analytics, and other duties or projects as assigned.
Members of this team are expected to oversee the physical setup and movement of hotel or guest equipment to ensure seamless transitions between events, particularly for tight turnaround scenarios. Maintaining effective relationships with subordinate staff and providing guidance to ensure excellence in day-to-day operations is also a critical component of this role.
Candidates ideally should have a minimum of four years of hospitality experience, particularly within event planning, and hold a four-year college degree, preferably focused on hospitality, communications, or sales/marketing. The role demands a dedication to hospitality excellence alongside strong organizational, leadership, and interpersonal skills.
Working at The Waterfront Beach Resort means becoming part of a culture that cares deeply about its employees and guests. The resort strives to improve the lives of all stakeholders including coworkers, guests, owners, and communities. Every employee is integral to enhancing this positive impact, making the job meaningful beyond typical work responsibilities. This is an excellent opportunity for individuals passionate about hospitality to thrive within a company that celebrates teamwork, integrity, and continuous growth while delivering exceptional guest experiences.
Job Requirements
- Four years of hospitality experience
- preferably in event planning
- four-year college degree preferred
- proficiency with Word, Excel, and sales/meetings systems
- excellent communication skills
- ability to lead and supervise teams
- capacity to handle guest concerns effectively
- willingness to work onsite during events
- ability to manage multiple tasks simultaneously
- problem-solving aptitude
Job Qualifications
- Minimum four years of hospitality experience preferably in event planning
- four-year college degree preferred, ideally in hospitality, communications, or sales/marketing
- strong organizational and leadership skills
- effective communication and interpersonal abilities
- proficiency in Microsoft Word and Excel
- experience with sales and meetings/conventions systems
- ability to multitask and work under pressure
- demonstrated problem-solving skills
Job Duties
- Provides direction and supervision to affected departments and team members during execution of meetings and events
- directly serves on site for groups managing logistics of room blocks, food and beverage, meeting spaces, vendor services, affiliates, exhibitors, and billing
- recommends and acts upon appropriate resolution of guests' concerns while maintaining profitability
- prepares reports, correspondence, and analyses relative to group activity using Word, Excel, and sales/meetings systems
- participates in internal and external meetings and training sessions
- oversees physical movement of hotel or guest equipment for event turn-around
- assists Director of Meetings & Events with reporting and projects
- develops and maintains effective relationships with subordinate staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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