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Senior Manager, Planning and Business Operations - Caribbean and Latin America (CALA)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, committed to delivering exceptional experiences to guests worldwide. With a portfolio that spans numerous world-class brands, Hilton focuses on quality, innovation, and outstanding guest services. The company has a prominent presence across various regions, including the Caribbean and Latin America (CALA), where it manages a growing portfolio of hotels. Hilton's emphasis on operational excellence and customer satisfaction has earned it repeated accolades as one of the World's Best Workplaces by Great Place to Work and Fortune. Employees at Hilton enjoy a workplace culture that values diversity, personal growth, and continuous... Show More
Job Requirements
- six years of work experience
- three years of project management experience including strategic initiative implementation and partner communication
- two years of hospitality operations experience
- bilingual fluency in English and Spanish written and spoken
- proficient in Microsoft Suite
- willing to travel up to 20 percent
Job Qualifications
- six years of work experience
- three years of project management experience including strategic initiative implementation and partner communication
- two years of hospitality operations experience
- bilingual fluency in English and Spanish written and spoken
- proficiency in Microsoft Suite
- willingness to travel up to 20 percent
- bachelor’s degree preferred
- on-property hotel experience preferred
- experience navigating a corporate matrix environment preferred
Job Duties
- support strategy project management and implementation of initiatives aligned with regional and enterprise goals
- track progress towards goals and provide regular status updates to senior leadership
- prepare materials and presentations for operations leadership meetings and follow up on action items
- be a trusted advisor and strategic partner to senior leadership
- collaborate with teams to implement initiatives share best practices and ensure property-level feedback is integrated
- develop clear strategies recommendations and business cases to support initiatives
- project manage priority projects and provide data-driven updates to leaders
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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