Senior Logistics Operations Manager

Job Overview

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Employment Type

Full-time
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Benefits

Full medical
Dental Insurance
Vision Insurance
Housing subsidy
Daily lunch
Daily dinner
Relocation support

Job Description

We are a leading company specializing in the semiconductor and high-tech manufacturing sector, committed to delivering cutting-edge solutions and maintaining a robust supply chain network across global markets. Our organization prides itself on innovation, precision, and excellence in operational efficiency, constantly striving to meet the dynamic demands of hyperscalers, research institutions, government customers, and other key stakeholders. We operate in a fast-paced environment, ensuring seamless international customer fulfillment through our extensive network of freight forwarders, third-party logistics (3PL) providers, and last-mile delivery partners. Our culture promotes collaboration, continuous improvement, and a strong customer-centric focus, making us a preferred employer and... Show More

Job Requirements

  • 10+ years in international logistics or operations roles within semiconductors, electronics, or high-tech manufacturing
  • Sales order commitment and fulfillment matching backlog with production plan
  • Manage forward and reverse logistics
  • Spare parts depot experience
  • Deep knowledge of global trade compliance, customs documentation, and reverse logistics
  • Strong vendor management and negotiation skills across global time zones
  • Hands-on experience with TMS, forwarder portals, and ERP logistics modules
  • Excellent analytical and communication skills
  • advanced proficiency in Excel or BI tools (e.g., Tableau, Power BI)
  • Willingness to travel up to 25% for logistics audits and customer delivery oversight

Job Qualifications

  • 10+ years in international logistics or operations roles within semiconductors, electronics, or high-tech manufacturing
  • Strong vendor management and negotiation skills across global time zones
  • Deep knowledge of global trade compliance, customs documentation, and reverse logistics
  • Hands-on experience with TMS, forwarder portals, and ERP logistics modules
  • Excellent analytical and communication skills
  • advanced proficiency in Excel or BI tools (e.g., Tableau, Power BI)
  • Experience in sales order commitment and fulfillment matching backlog with production plan
  • Spare parts depot experience
  • Willingness to travel up to 25% for logistics audits and customer delivery oversight
  • Experience leading end-to-end logistics strategy for high-value or regulated equipment (nice to have)
  • Familiarity with hyperscaler customer expectations or DoD procurement standards (nice to have)
  • Previous work scaling operations at a growth-stage startup (nice to have)

Job Duties

  • Develop and scale a world-class network of freight forwarders, 3PLs, and last-mile providers for international customer fulfillment
  • Define and negotiate service-level agreements, liability coverage, and reverse logistics support
  • Establish a logistics playbook for delivery to hyperscalers, research institutions, and government customers
  • Lead execution of customer deliveries across air, ocean, and specialty freight (e.g., white-glove, temperature-controlled)
  • Manage time-sensitive shipments and urgent escalations (e.g., hand-carry, NFO) with 24/7 responsiveness
  • Provide shipment tracking and delivery assurance through internal dashboards and alert systems
  • Oversee export documentation (commercial invoices, HTS/ECCN codes, origin certificates) and ensure compliance with global trade regulations
  • Maintain relationships with customs brokers
  • manage hold resolution and clearance timelines
  • Analyze tariff changes and model cost impacts to inform sourcing and logistics decisions
  • Drive automation of shipment tracking, billing reconciliation, and broker integrations
  • Partner with Finance and Planning teams to track landed costs, duty spend, and delivery lead times
  • Generate reporting and KPIs for customer delivery performance, cost trends, and freight mode optimization

Job Location

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