Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional Development
Paid holidays
Job Description
Our company is a distinguished leader in the event management and hospitality industry, specializing in delivering exceptional logistics solutions and coordinating large-scale events. With a commitment to quality service and a client-focused approach, we provide comprehensive logistical support to a variety of programs and events. Our team is entrusted with the critical role of ensuring seamless execution from initial proposal through post-event wrap up, guaranteeing client satisfaction and program success. As a full-time employer based in the Miami, FL area, we offer a dynamic work environment that values innovation, accountability, and excellence. We operate Monday through Friday from 9:00 am to 5:00 pm and report directly to the Director of Logistics.
The Senior Logistics Manager role is pivotal within our organization, responsible for managing and coordinating the execution of all assigned programs, serving as the primary client contact (beyond the Relationship/Client Strategy team), and leading a team of logistics coordinators during both planning and onsite event activities. This role typically oversees 8 to 12 clients simultaneously and encompasses duties from creating proposals and service agreements through to on-site event management. The Senior Logistics Manager works closely with the Director of Logistics to develop event workflows, manage budgets via the Viper financial system, and ensure operational and financial success for both the client and the company.
Key responsibilities include supervising logistics coordinators and other operational staff, maintaining detailed documentation and professional master schedules, coordinating vendor contracts, and ensuring timely communication and quality control throughout events. The role demands strong leadership, organizational skills, critical thinking, and the ability to maintain high levels of client contact for customer satisfaction and program growth. Additionally, the Senior Logistics Manager participates in site inspections, manages staffing needs for events, and upholds the company's core values, including accountability, innovation, and relationship building. The position requires physical ability to sit or stand for prolonged periods, occasional walking, bending, and light lifting, as well as flexible work environments including remote and on-site locations. Salary starts at $85,000 or commensurate with experience.
The Senior Logistics Manager role is pivotal within our organization, responsible for managing and coordinating the execution of all assigned programs, serving as the primary client contact (beyond the Relationship/Client Strategy team), and leading a team of logistics coordinators during both planning and onsite event activities. This role typically oversees 8 to 12 clients simultaneously and encompasses duties from creating proposals and service agreements through to on-site event management. The Senior Logistics Manager works closely with the Director of Logistics to develop event workflows, manage budgets via the Viper financial system, and ensure operational and financial success for both the client and the company.
Key responsibilities include supervising logistics coordinators and other operational staff, maintaining detailed documentation and professional master schedules, coordinating vendor contracts, and ensuring timely communication and quality control throughout events. The role demands strong leadership, organizational skills, critical thinking, and the ability to maintain high levels of client contact for customer satisfaction and program growth. Additionally, the Senior Logistics Manager participates in site inspections, manages staffing needs for events, and upholds the company's core values, including accountability, innovation, and relationship building. The position requires physical ability to sit or stand for prolonged periods, occasional walking, bending, and light lifting, as well as flexible work environments including remote and on-site locations. Salary starts at $85,000 or commensurate with experience.
Job Requirements
- 7 plus years of event management and or hospitality industry experience
- Strong computer skills with hands on knowledge of Gmail Google functions on a Mac, Microsoft Office Word, Excel, PowerPoint and Outlook, Viper, NetSuite, ClickUp
- Professional and courteous demeanor in dealing with clients and customers
- Demonstrated communication and organizational skills
- Service oriented keeping flexibility in the forefront of all activities
- Leadership skills with steadfast resolve and personal integrity
- Strong written, analytical and interpersonal skills
- Ability to use critical thinking in problem solving
- This position is based in the Miami, FL area
- Embodiment of core values powered by people, always accountable, innovate until it is great, be the best, viviendo, EES core focus cultivating relationships and elevating experiences, creative event solutions
- Ability to sit or stand for 8 hours, walking, bending, light lifting up to 25 lbs
- Ability to work onsite as needed
- Ability to work both from home and an office
Job Qualifications
- 7 plus years of event management or hospitality industry experience
- Strong computer skills including Gmail, Google functions on Mac, Microsoft Office, Viper, NetSuite, and ClickUp
- Excellent communication and organizational skills
- Service-oriented with flexibility
- Demonstrated leadership and personal integrity
- Strong written, analytical, and interpersonal skills
- Critical thinking and problem solving abilities
- Familiarity with event staffing and vendor coordination
- Ability to maintain detailed documentation and workflows
- Client relationship management experience
Job Duties
- Create or manage proposals for booked business as the account lead
- Create service agreements with Exhibit A, amendments or addendums
- Work with the Director of Logistics to create event workflows
- Manage logistics coordinators and event teams
- Track and maintain financial budgets using Viper worksheets
- Maintain clear and consistent client communications
- Update and guide documentation creation
- Confirm venues and resources upon receipt of client files
- Produce detailed master documents and schedules
- Coordinate program staffing with the Director of Logistics
- Manage vendor coordination and contracting
- Maintain and update client activity records in NetSuite, ClickUp and Viper
- Maintain high level of client contact throughout all stages
- Interface with clients on-site as needed
- Ensure profitability of client programs
- Participate in site inspections
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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