Moët Hennessy logo

Senior Key Account Manager, Retail and Airports

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
mental health support
Fertility programs
Family building programs
competitive salary
retirement savings plan
Financial Coaching
Legal resources
Commuter Benefits
Pet insurance
Renter insurance
home insurance
auto insurance
Life insurance
Disability Coverage
hybrid work schedule
Paid Time Off
including vacation
sick leave
Personal and wellness days
Paid parental leave
Opportunities for training and continuing education
Tuition Reimbursement
plum benefits
Perkspot

Job Description

Moet Hennessy, a distinguished member of the prestigious LVMH Group, is a leading global company specializing in the production and distribution of luxury wines, champagnes, and spirits. LVMH, recognized worldwide for its portfolio of exceptional brands, embodies a commitment to quality, heritage, and innovation, fostering an environment where craftsmanship meets excellence. With a presence spanning five global regions and 26 unique Maisons, Moet Hennessy offers an inspiring career journey that nurtures professional growth, creativity, and passion within a diverse and inclusive culture.

As a part of the Moet Hennessy family, employees engage deeply with sustainable practices, highlighted by their Living Soils Living Together program aimed at regenerating soils, mitigating climate impact, and supporting local communities. This visionary approach reflects the company’s dedication to not only producing unparalleled luxury products but also preserving the natural ecosystems that contribute to their unique terroirs. Moet Hennessy invites talents to share in a passion for hospitality, art-de-vivre, and responsible enjoyment of world-class beverages.

The role of Key Account Director for the Americas Travel Retail sector is a strategic leadership position integral to driving Moet Hennessy's growth and visibility in airports across the Americas. Reporting directly to the Key Account Director, this role requires a dynamic individual who can lead the end-to-end business performance, cultivating and expanding valuable partnerships with key regional and local stakeholders within the travel retail landscape. This position is responsible for securing commercial agreements fostering sustainable growth, distribution, and profitability while leading a dedicated team of Retail Operations Managers and Sales Ambassadors to achieve flawless in-store execution.

In this capacity, you will elevate Moet Hennessy’s influence among airport authorities and retail partners by implementing effective commercial strategies, conducting business reviews, ensuring pricing accuracy, and orchestrating compelling retail activations in collaboration with marketing. You will oversee inventory and supply chain planning, financial performance including P&L responsibilities, and maintain rigorous oversight of budgetary controls. The role demands a proactive leader skilled in negotiation, team motivation, and strategic planning to enhance brand visibility and market positioning across the Americas.

This opportunity suits a highly motivated, detail-oriented professional with exceptional communication, financial, and leadership skills, capable of thriving under pressure in a fast-paced, high-performance environment. The Key Account Director will enjoy significant career development opportunities within the LVMH Group and a hybrid work schedule with competitive financial benefits, comprehensive health and wellness programs, and supportive work-life balance policies. The position requires around 30% travel and the ability to manage physical demands, including lifting up to 20 lbs.

Moet Hennessy USA, Inc., an equal opportunity employer, actively promotes a diverse, equitable, and inclusive workplace, ensuring respect and professional growth for all talent across the organization. Joining Moet Hennessy means immersing yourself in a world where your talent is valued at the heart of collective success and where your career dreams are crafted into reality through a spirit of audacity and excellence.

Job Requirements

  • Degree holder
  • MBA preferred
  • Minimum 7 years experience in sales at international level
  • Experience in wines and spirits market preferred
  • Fluent in English and Spanish
  • Strong business negotiation skills
  • Knowledge of key LAC markets and travel retail
  • Team management experience
  • Excellent communication skills
  • Ability to travel approximately 30% of the time
  • Ability to lift 20lbs

Job Qualifications

  • Degree holder, MBA preferred
  • Minimum 7 years experience in sales at international level ideally on wines and spirits market
  • International business negotiation skills
  • Strong knowledge of key LAC markets and travel retail
  • Good team management skills with retail specialists
  • Able to influence and motivate teams who may not directly report to this position
  • Excellent communication and organizational skills
  • Extensive knowledge of key travel retail segments
  • Strong negotiation skills
  • Highly motivated and target driven
  • Leadership and financial skills
  • Analytical skills
  • Strong and passionate team player with the ability to foster relationships
  • Integrity
  • Solution oriented and creative skills
  • Willingness to take on responsibilities outside a defined job scope
  • Ability to work under pressure in a fast-paced high-performance environment while maintaining a high level of accuracy

Job Duties

  • Own and drive the commercial strategy and negotiations across regional and local travel retail partners to maximize revenue, market share and long-term profitability
  • Lead business review with regional and local customers
  • Ensure pricing strategy accuracy in all airports
  • Elevate MH’s influence within airport authority networks
  • Set clear direction and priorities for retail operations teams to ensure alignment between commercial strategy and in-store execution
  • Translate market insights into actionable commercial strategies to drive sell-out, innovation success and category leadership
  • Own and drive end-to-end retail execution excellence from negotiation to in-store activation and performance tracking
  • Lead retail visibility and space negotiations to maximize brand exposure
  • Ensure best in class execution of activations together with marketing team
  • Define and monitor KPIs and implement action plans to drive improvement
  • Lead and develop sales ambassadors to ensure flawless executions
  • Build strong partnerships with retailers for MH to remain a preferred strategic partner
  • Accountable for P&L, Budget/LE1/LE2 performances
  • Drive profitability growth balancing sell-in expansion with strong sell-out performance in line with investment
  • Reporting including mid-month forecast, ROI, monthly report, D+1, customer performance
  • Optimize FTT/A&P/T&E budgets and monitor and control spending monthly
  • Supply planification including monthly reviews with the operations team
  • Yearly shipment plan to agree with customers and organize periodical reviews to monitor AYL
  • Ensure proper payment and delivery service levels
  • Monitor route to market and provide necessary information to operations team
  • Build partnerships with local operators’ supply teams

Job Criteria

Experience

Expert Level (7+ years)


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