Senior Housekeeping Manager

Amarillo, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $15.25 - $21.75

Work Schedule

Flexible

Weekend Shifts

Benefits

Free Room and Board

competitive pay

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests in 15 countries worldwide. The company is rooted in service and united by a strong purpose to positively impact its partners, communities, employees, and the planet. Known for fostering an inclusive, people-first culture, Aramark offers employees meaningful work, career development opportunities, and benefits that support total wellbeing. The company places a high value on equal employment opportunities and strives to create an environment where diversity and inclusion are embraced, making sure that individuals from all backgrounds feel valued and empowered to reach their full potential.

This particular opportunity is for a Senior Housekeeping Manager role at a new hospitality community located approximately an hour and a half from Amarillo, Texas. This best-in-class facility aims to provide not only outstanding accommodations but also a supportive, engaging environment where team members can grow and succeed. The Senior Housekeeping Manager position is integral to maintaining the facility's high standards of cleanliness and guest satisfaction. It involves supervising the housekeeping staff, ensuring operational efficiency, and promoting a culture of quality and safety. This role offers a competitive salary range between $75,000 and $100,000 per year, reflecting the value Aramark places on experienced professionals who can lead their team to deliver exceptional service.

The Senior Housekeeping Manager will oversee a diverse team including room attendants, housemen, and laundry personnel. Key responsibilities include training new employees, managing schedules, and conducting regular inspections of guest rooms and public areas to uphold cleanliness standards. The manager will work closely with other hotel departments to address guest concerns promptly, ensuring a seamless and positive guest experience. Aramark supports its employees by providing free room and board at this location, comprehensive health insurance, dental and vision coverage, 401(k) plans with company match, paid time off, and various work-life balance resources. The company also emphasizes continuous learning and skill development, encouraging the Senior Housekeeping Manager to take on new challenges and make impactful changes.

This role requires a candidate with strong leadership capabilities, excellent organizational skills, and a commitment to high standards of cleanliness and safety. Experience in managing housekeeping operations in a hotel with over 200 guest rooms is preferred. Additional benefits of working with Aramark include the chance to be part of an innovative, inclusive community where teamwork and purpose drive success. Employees benefit from a transparent culture that recognizes the value of each person’s contributions and offers significant opportunities for personal and professional growth in a fast-paced, dynamic hospitality setting.

Job Requirements

High school diploma or equivalent
2-3 years of housekeeping experience preferably in a supervisory role
experience in a hotel with over 200 guest rooms preferred
strong leadership skills
excellent organizational skills
attention to detail
good communication skills
ability to handle guest complaints professionally
knowledge of cleaning products and safety protocols
physical ability to lift 25 lbs and stand or walk for extended periods
availability to work flexible hours including weekends holidays and evenings
ability to work in a fast-paced environment
ability to perform physical tasks such as bending lifting and standing for long periods

Job Qualifications

Minimum of 2-3 years of experience in a housekeeping role preferably in a supervisory or leadership position within a hotel or hospitality environment
experience working in a hotel with 200+ guest rooms is preferred
strong leadership and team management skills with the ability to motivate and mentor staff
excellent organizational and time-management skills with the ability to handle multiple tasks simultaneously
detail-oriented with a strong commitment to maintaining high cleanliness standards
good communication skills both verbal and written
ability to handle guest complaints or issues in a calm and professional manner
knowledge of cleaning products equipment and techniques
ability to lift up to 25 lbs and perform physical tasks such as walking standing bending and lifting throughout the shift
ability to work in a fast-paced environment while maintaining attention to detail

Job Duties

Supervise and lead a team of housekeeping staff including room attendants housemen and laundry personnel
train new employees on housekeeping procedures safety protocols and quality standards
assist with scheduling and assigning tasks to ensure efficient coverage and optimal service delivery
provide ongoing coaching and feedback to promote team development and high morale
conduct regular inspections of guest rooms public areas and back-of-house facilities to ensure cleanliness and maintenance standards are met
follow up on any discrepancies or areas of concern ensuring corrective actions are taken promptly
assist the Housekeeping Manager in maintaining cleanliness standards for high-traffic areas like the lobby corridors and restrooms
address guest requests or concerns regarding housekeeping issues ensuring timely and effective resolutions
work collaboratively with other hotel departments to meet guest needs and enhance the overall guest experience
assist in managing room readiness and turnaround time to ensure prompt check-ins and room availability
assist in managing housekeeping supplies and inventory ensuring stock levels are maintained and orders are placed as needed
monitor the use of cleaning products and equipment ensuring proper handling and usage in line with safety standards
ensure adherence to all health safety and environmental policies and procedures
support the Housekeeping Manager in implementing and maintaining sanitation standards in line with industry regulations and hotel policies
report any safety hazards or maintenance issues promptly to the appropriate department
assist with administrative duties such as creating work schedules tracking labor costs and preparing housekeeping reports
monitor housekeeping payroll records to ensure accuracy and timeliness