Senior Group Sales Executive

Gaylord Hotels are renowned for their expertise and leadership in the meetings and experiences industry, operating as part of the prestigious Marriott International portfolio. Situated prominently at 2800 Opryland Dr, Nashville, Tennessee, Gaylord Hotels offer expansive event spaces, luxurious accommodations, and a commitment to delivering thoughtful and big-hearted service. As a hotel management company, the brand is dedicated to creating environments, services, and programming that bring people together in extraordinary ways, making it a favored destination for group and event sales within the hospitality industry. Marriott International emphasizes inclusivity and diversity, fostering a culture where associates' unique backgrounds are valued and celebrated, ensuring equal opportunity employment without discrimination based on any protected basis, including disability or veteran status. Gaylord Hotels is a vibrant workplace offering not just traditional hotel roles, but expansive career opportunities that allow STARs — as employees are affectionately called — to grow and excel in their careers. The work culture revolves around creativity, entrepreneurial spirit, and delivering exceptional service with genuine care, providing associates the tools needed to succeed and thrive in the hospitality field. The compensation for this full-time, management position within the Sales and Marketing category ranges between $43.42 and $62.02 per hour, with additional bonus eligibility, making it a competitive opportunity in the industry. This job is located onsite in Nashville and is not remote, offering engagement with a dynamic in-person team and client base.

The Group Sales Manager role at Gaylord Hotels acts as the critical on-property liaison responsible for managing group sales within predefined peak room parameters. The successful candidate will contract and close group business, perform site inspections, and ensure seamless turnover for quality service delivery aligned with Marriott’s brand standards. This role carries a strong focus on revenue generation, requiring active upselling to maximize each sales opportunity while implementing the brand's service strategies and initiatives across the sales process. It is a management-level position requiring strategic market knowledge, negotiation skills, and collaborative partnership with Area Sales, Event Management, and Operations teams to provide a superior customer experience. Core duties include managing sales activities to meet group revenue goals, developing and forecasting budgets, supporting group sales marketing plans, executing promotions, and maintaining high customer satisfaction levels through exemplary service delivery. The candidate must be adept at building and sustaining relationships with existing and prospective customers, utilizing sales calls, trade shows, and community engagement to expand the customer base. Emphasis is also placed on teamwork with off-property sales channels to ensure complementary efforts and meeting the diverse needs of clients before, during, and after events. The role demands an understanding of market dynamics, competitor analysis, and the ability to negotiate contracts that benefit both the property and its customers. Gaylord Hotels provide a unique and supportive environment for candidates seeking to advance in hotel and group sales management within a globally recognized brand known for its excellence and innovation in the hospitality sector.