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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $50.48 - $77.88
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Professional development opportunities
Job Description
The San Francisco Marriott Marquis, located at 780 Mission St, San Francisco, California, is a premier hotel destination that combines sophisticated luxury with exceptional service in the heart of San Francisco. Operated under the globally recognized Marriott International brand, this hotel embodies Marriott's commitment to offering guests a memorable stay through innovative hospitality and a warm, welcoming atmosphere. Known for accommodating both leisure and business travelers, the Marriott Marquis is situated in a vibrant urban setting, making it convenient for guests to access key city attractions and business hubs. The establishment prides itself on maintaining high standards of service, fostering... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in sales and marketing or related area
- Or 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major
- 2 years experience in sales and marketing or related area
- Strong negotiation skills
- Excellent communication skills
- Ability to handle multiple tasks
- Ability to work under pressure
- Willingness to work full time
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or GED with 4 years in sales, marketing, guest services or related area
- OR 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field with 2 years experience
- Preferred large group sales experience
- Strong negotiation and closing skills
- Knowledge of market trends and competitive landscape
- Ability to develop and maintain customer relationships
- Proficiency in sales forecasting and budgeting
- Excellent communication and interpersonal skills
- Experience in hospitality or related industry
- Ability to collaborate effectively with teams
- Commitment to customer service excellence
Job Duties
- Acts as the on-property liaison for group sales within peak room parameters
- Contracts and closes group business
- Conducts site inspections
- Verifies timely and proper business turnover for quality service delivery
- Achieves group revenue goals by upselling business opportunities
- Implements brand service strategy and loyalty initiatives
- Collaborates with Area Sales, Event Management, and Operations
- Develops group sales revenue and operational budgets
- Provides accurate forecasting reports
- Participates in pre- and post-convention meetings
- Ensures seamless turnover from sales to operations
- Monitors resolution of guest issues from sales process
- Executes Marriott Customer Service and Brand Standards
- Builds and strengthens relationships with customers
- Develops community relationships for expanding sales
- Supports group sales marketing plan and promotions
- Monitors same day selling procedures to maximize revenue
- Performs additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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