Senior Food and Beverage Operations Manager

W Hotels, a distinctive brand within the Marriott International portfolio, is recognized globally for its innovative approach to luxury hospitality and for creating unique, vibrant guest experiences that ignite curiosity and expand horizons. Located at 300 12th Ave S, Nashville, Tennessee, W Hotels is dedicated to opening doors and minds, promoting a culture of originality and forward-thinking. As an equal opportunity employer, Marriott International welcomes individuals from diverse backgrounds, fostering an inclusive working environment where talents and cultures are celebrated. At W Hotels, you become part of a global team that values empowerment, motivation, and passion, where your work contributes to redefining luxury standards across the globe. The company emphasizes a service philosophy that blends excitement and professionalism, encouraging employees to bring their best selves to work every day. The position offered is a full-time management role in the Food and Beverage and Culinary department, with an annual salary range of $79,000 to $102,000 and eligibility for performance bonuses. This role involves supervising daily Food and Beverage (F&B) operations to ensure adherence to all policies, standards, and procedures, delivering consistent high-quality service that meets and exceeds customer expectations. The manager will be responsible for overseeing daily shift operations, including ordering supplies, monitoring employee performance, maintaining operational budgets, and ensuring legal compliance and high standards in all aspects of food and beverage service. They will lead by example, supporting and encouraging staff to deliver exceptional guest experiences and fostering a collaborative, respectful, and trusting work environment. As a leader within the F&B department, this role also requires participation in hiring, training, and performance management, including conducting appraisals and coaching for continuous improvement. The successful candidate will facilitate a positive customer service culture by promptly addressing guest concerns, reviewing feedback for improvements, and maintaining accessibility to both staff and guests. Additionally, the manager will oversee the coordination of cleaning programs and implement quality control measures through self-inspections and staff training. The role demands an individual who understands the nuances of employee roles enough to perform duties in their absence and who can plan and prioritize workload effectively. They will manage beverage purchasing and control procedures, ensuring the team adheres to standards and policies. This dynamic position requires excellent communication skills and the ability to foster open relationships and team spirit, resulting in an environment energized by passion for service and empowered employees. It is essential that the candidate has a background in food and beverage or culinary services, along with strong managerial capabilities to meet both operational goals and customer satisfaction. This role offers an opportunity to advance within a renowned global hospitality brand, to be part of a dynamic team that values innovation and excellence in service, and to contribute meaningfully to the company’s mission in a thriving market like Nashville.