Senior Food & Beverage Manager

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible schedule

Job Description

Arlo Hotels is a renowned independent lifestyle hotel brand known for its vibrant and modern approach to hospitality. Focused on offering unique and personalized experiences, Arlo Hotels strives to blend comfort, style, and convenience in a way that attracts discerning travelers who seek more than just a place to stay. This brand places a strong emphasis on community, creativity, and sustainability, contributing to a lively atmosphere that fosters memorable guest interactions and high standards of service. As part of this dynamic hospitality group, the hotel is dedicated to maintaining exceptional operational excellence across all departments, ensuring guests enjoy an innovative and seamless experience during their visit. With a commitment to quality service and team development, Arlo Hotels continues to grow and make its distinct mark in the lifestyle hotel sector.

The Senior Food and Beverage Manager at Arlo Hotels plays a crucial leadership role within the hotel’s food and beverage outlets. This individual is passionate about fostering a service-oriented environment, driven by purpose, and is clever in their approach to team management and operational strategy. Acting as a key figure in organizing, managing, and administering all operational aspects of the food and beverage department, the Senior Food and Beverage Manager ensures that high standards are consistently met. Duties include overseeing guest and team member interactions, maintaining excellent personal presentation, and upholding Arlo Hotels’ regulations to safeguard efficient and safe hotel operations.

This role involves working closely with culinary teams, managing reservation platforms, organizing shift documentation, maintaining labor schedules, and ensuring compliance with service standards. The Senior Food and Beverage Manager also provides leadership when the Director is off-site, offering coaching and training to junior managers and offering feedback for performance improvement. Their responsibilities extend to handling financial and budgetary controls related to payroll, revenues, and product costs, along with maintaining effective communication across departments for smooth operational flow. Ideal candidates will possess a thorough knowledge of hospitality management practices, excellent communication skills, and the ability to thrive in a fast-paced and high-pressure environment. Experience in food and beverage management within a hotel setting is essential, as is certification in alcohol awareness and food service management. This position is a fantastic opportunity for individuals who are motivated by teamwork, immersive guest service, and continuous growth in the hospitality industry.

Job Requirements

Must be able to stay on feet for 8 hours plus
Must work well in stressful, high-pressure situations and environments
Must be effective at listening, understanding, and clarifying concerns raised by team members and guests
Must be able to prioritize departmental functions to meet deadlines
Must be able to work with and understand financial information and basic arithmetic
Must convey information clearly with strong oral and written communication skills
Must maintain confidentiality regarding team member relations and sensitive information
Must have strong attention to detail

Job Qualifications

High school diploma or equivalent
Bachelor’s Degree preferred
At least two years of Food and Beverage Manager experience or equivalent
At least one year of restaurant leadership experience in a hotel environment or equivalent
Strong computer skills
Financial knowledge
Manager Alcohol awareness certification
Manager Food Service permit

Job Duties

Approach all encounters with guests and team members in a friendly, service-oriented manner
Maintain regular attendance in compliance with Arlo Hotel standards as required by scheduling
Maintain high standards of personal appearance and grooming including proper dress when working
Comply with Arlo Hotels standards and regulations to ensure safe and efficient operations
Be visible and interact with guests and team members to provide high levels of quality service
Rank as Manager on duty when Director is off site
Communicate operational details to culinary team and managers to ensure correctness
Manage all reservation platforms with host team members ensuring accuracy
Organize documentation for shift work including pre-shift reports, training, floor plans, and requisitions
Manage labor scheduling and payroll assistance
Train and coach junior managers
Communicate team goals, priorities, and operational changes effectively
Address performance issues with coaching and conflict resolution
Provide feedback and appraisals
Monitor cleanliness and report safety concerns
Participate in interdepartmental meetings
Assist in marketing and menu development
Control budget, payroll, and product costs
Ensure compliance with accounting and people services policies
Report grievances to Director of Food and Beverage or People Services
Maintain Micros programming for outlets
Troubleshoot hotel activities and problems
Operate word processing and perform general cleaning tasks
Additional duties as assigned