Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) Plan
Paid Time Off
Life insurance
Disability insurance
Travel Discounts
Tuition Assistance
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its unwavering commitment to quality, innovation, and guest satisfaction. As one of the world's largest hotel companies, Marriott operates a diverse portfolio of brands that provide unique experiences tailored to travelers from all walks of life. Among these esteemed brands is Renaissance Hotels, which is dedicated to immersing guests in the authentic spirit and culture of the neighborhoods they visit. Renaissance Hotels encourages spontaneous exploration and discovery, catering to guests who seek adventure and memorable stories from their travels. Marriott's dedication to creating exceptional events and experiences... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years of experience in event management or related field OR 2-year degree from accredited university
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to work flexible hours as needed
- Proficiency with event management software and tools
Job Qualifications
- High school diploma or GED
- 2 years experience in event management or related professional area OR 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration or related major
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Ability to lead meetings and coordinate with multiple departments
- Experience managing customer budgets and forecasting revenue
- Knowledge of event operations and customer service best practices
Job Duties
- Prepare all event documentation and coordinate with sales, property departments and customers
- Ensure consistent, high-level service throughout pre-event, event and post-event phases
- Handle complex events and ensure seamless turnover from sales to service back to sales
- Recognize opportunities to maximize revenue by upselling and offering enhancements
- Support and act on behalf of Director of Event Management in their absence
- Serve as primary contact for event planners during property events
- Manage customer budgets to maximize revenue and meet customer needs
- Lead pre-event and post-event meetings
- Manage group room blocks and meeting space
- Adhere to all standards, policies and procedures
- Interact with guests to obtain feedback and handle complaints
- Participate in customer site inspections and assist with sales process
- Forecast event revenue and review billing with clients
- Coordinate and communicate event details verbally and in writing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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