Senior Events Manager

Marriott International is one of the world-leading hospitality companies renowned for its commitment to quality service, innovation, and creating memorable experiences for guests worldwide. With a vast portfolio of properties that span luxury hotels, resorts, and conference centers, Marriott sets high standards for guest satisfaction and operational excellence. Known for fostering an inclusive and diverse workplace, Marriott International values the unique backgrounds, talents, and experiences of its associates to enrich the company culture and drive continued success.

The Event Manager role at Marriott International is critical in ensuring the seamless execution of complex events, coordinating all phases from pre-event through post-event. This position requires a professional capable of bridging the gap between sales and service teams to ensure a consistent, high level of customer satisfaction. The Event Manager is responsible for managing intricate event details, handling event documentation accurately, and communicating effectively with customers and property departments. This role also focuses on maximizing revenue opportunities through upselling and offering event enhancements to deliver outstanding event experiences.

The candidate will play a crucial part in the Marriott team by acting as the primary contact during the event process, ensuring guests and clients receive exceptional service throughout their event journey. This position supports or acts on behalf of the Director of Event Management or Director of Event Planning and Operations in their absence, highlighting the leadership responsibilities associated with this role. This leadership includes managing group budgets to optimize profitability, forecasting event revenues, overseeing group room blocks and meeting spaces, conducting pre- and post-event meetings, and proactively solving any operational challenges.

The Event Manager’s role extends beyond execution by participating in the sales process through site inspections and liaising continuously between the sales team and clients. They must also maintain a visible and accessible presence during events to handle guest concerns promptly and ensure positive guest satisfaction outcomes. This role is not just about managing events but also about creating memorable experiences that align with Marriott’s brand promise.

Hiring for this position typically requires a high school diploma or GED with at least two years of experience in event management or a closely related field, or alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major without prior experience. The role is ideal for candidates with strong organizational skills, excellent communication abilities, and a passion for hospitality and event planning.

Marriott champions equal opportunity employment, ensuring a workplace free from discrimination while celebrating diversity and inclusivity. The company is committed to providing access to opportunity and fostering an environment where all associates can thrive. By joining Marriott International as an Event Manager, individuals become part of a global leader in hospitality dedicated to excellence and innovation in event management and guest service.