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Senior Events Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal opportunity employer

Job Description

Marriott International is one of the world-leading hospitality companies renowned for its commitment to quality service, innovation, and creating memorable experiences for guests worldwide. With a vast portfolio of properties that span luxury hotels, resorts, and conference centers, Marriott sets high standards for guest satisfaction and operational excellence. Known for fostering an inclusive and diverse workplace, Marriott International values the unique backgrounds, talents, and experiences of its associates to enrich the company culture and drive continued success.

The Event Manager role at Marriott International is critical in ensuring the seamless execution of complex events, coordinating all phases from pre-event throug... Show More

Job Requirements

  • High school diploma or GED
  • Two years of experience in event management or related professional area
  • Or two-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Excellent communication skills
  • Strong organizational abilities
  • Ability to lead and manage events effectively
  • Proficient in problem-solving and customer service
  • Capable of managing budgets and forecasting revenues

Job Qualifications

  • High school diploma or GED with two years of experience in event management or related field
  • Or two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Strong organizational and communication skills
  • Experience in customer service and problem-solving
  • Ability to manage budgets and profitability
  • Leadership skills to act on behalf of directors
  • Ability to handle complex events
  • Knowledge of event operations and sales processes

Job Duties

  • Prepare event documentation and coordinate with sales and property departments
  • Ensure consistent high-level service throughout pre-event, event, and post-event phases
  • Handle complex event logistics and manage customer experiences
  • Lead pre-event and post-event meetings
  • Identify and solve operational challenges
  • Manage customer budgets to maximize revenue
  • Oversee group room blocks and meeting spaces
  • Upsell products and services
  • Participate in customer site inspections
  • Liaise between sales personnel and customers throughout event process
  • Manage event profitability and forecast revenues
  • Review billing and payments
  • Interact with guests for feedback and handle complaints
  • Follow up with customers post-event
  • Coordinate and communicate event details internally and externally

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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