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Four Seasons

Senior Event Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,500.00 - $79,100.00
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Work Schedule

Flexible
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Benefits

Salary
Sales incentive plan
Winter Season Lifestyle Benefit
Merchant pass
401K with company match
Medical insurance
Dental Insurance
Life insurance
Discounted travel
Employee cafeteria
Uniform cleaning
employee development
Employee Engagement

Job Description

Four Seasons is a world-renowned luxury hospitality company powered by a dedicated and passionate team committed to delivering exceptional guest experiences. The company prides itself on fostering a culture where individuals strive to improve, push boundaries, and treat each other with respect and kindness. This ethos extends beyond the workplace, creating an environment where employees, guests, and partners alike feel valued and connected. Globally recognized for its excellence, Four Seasons operates premium resorts, hotels, and residences that promise superior service and unforgettable moments. The organization emphasizes the significance of a world-class employee experience as the foundation for exceptional guest service,... Show More

Job Requirements

  • College degree required
  • 2+ years management or supervisory experience
  • Previous luxury wedding sales experience required
  • Experience in rooms or food and beverage division preferred
  • Strong knowledge of mountain resort market sales
  • Proficient with operational software including PowerPoint, Ideas, Excel, Word, Outlook, FO system, Opera
  • Salesforce experience preferred
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize effectively
  • Strong problem-solving and decision-making abilities
  • Must be a team player
  • Must have current work authorization in the United States

Job Qualifications

  • Previous luxury wedding sales experience
  • College degree preferably
  • 2+ years management or supervisory experience in rooms or food and beverage division preferably in a luxury setting
  • Strong knowledge of selling and competing with other mountain resorts and destinations
  • Ability to utilize computerized operational systems including PowerPoint, Ideas, Excel, Word, Outlook, FO system, Opera, and ideally Salesforce (Golden Sales & Catering)
  • Self-starter and problem solver
  • Excellent writing, presentation, and communication skills with a strong sense of quality and creative mindset
  • Ability to multi-task effectively managing multiple projects and priorities
  • Good business acumen
  • Vigilant attention to detail, service orientation
  • Versatile, flexible, stress management skills
  • Team player with interpersonal sensitivity
  • Public ambassador for Four Seasons Hotels & Residences
  • Fluency in English
  • Current work authorization in the United States

Job Duties

  • Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving quarterly sales goals
  • Conduct property tours and entertain planners of meetings, social events, and weddings
  • Plan assigned groups with excellence in detailing food and beverage, resort services, reservations, and group movements
  • Coordinate the sales efforts between the sales department and catering to ensure proper utilization of function space to yield maximum revenues
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication with all departments for the success of the event
  • Oversee the execution of banquet events to ensure satisfaction of client at the outset of all events in tandem with banquet and culinary team
  • Act as the liaison for all vendor and supplier related clients' needs
  • Make timely and impromptu decisions balancing client needs with financial, safety, and staffing goals of the hotel
  • Find solutions to challenges and glitches that arise while groups are on property and keep director of sales and events and planning committee informed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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