Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount program
401k plan with company match
Career growth and development
Recognition and rewards programs
Daily Pay access
debt-free education
Family-building and fertility benefits
Bereavement leave
Adoption Assistance Program
Employee Stock Purchase Program
Complimentary Meals
complimentary parking
Health club fitness center access
Job Description
Hilton Anatole in Dallas, TX is a premier, full-service hotel known for its outstanding hospitality and iconic presence in the Dallas hospitality landscape. As the only Hilton Managed property in Dallas, Hilton Anatole stands out as a leader in providing exceptional guest experiences combined with state-of-the-art facilities for meetings, conventions, and events. The hotel is celebrated for its large-scale event spaces, luxurious accommodations, exceptional dining options, and commitment to excellence which makes it a preferred venue for an array of events ranging from corporate meetings to elaborate conventions and social celebrations. With a strong focus on guest satisfaction and operational... Show More
Job Requirements
- Minimum two years of event management experience at a large, full-service hotel
- Proficiency in Delphi, Amadeus, Salesforce or similar event management software preferred
- Strong negotiation and communication skills
- Ability to manage large-scale group events with 300+ room nights
- Experience in financial forecasting and billing processes
- Excellent leadership and team development skills
- Strong organizational and multitasking abilities
Job Qualifications
- Two years hotel event manager experience at a large, big box property with relevant size and space as Hilton Anatole
- Experience with Delphi Amadeus Salesforce FDC program is highly preferred
- Experience with forecasting own group and collecting payments for deposits and final billing highly preferred
Job Duties
- Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Recruit, interview and train team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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