Senior Director of Food Service - Central Market

Dallas, TX, USA|Onsite, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $226,000.00
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Work Schedule

Standard Hours

Job Description

Central Market, a proud member of the H-E-B family, stands out as a chef-driven, food-forward retail concept committed to delivering extraordinary culinary experiences. Known for its dedication to scratch cooking, premium quality ingredients, and exceptional hospitality, Central Market has built a reputation not just as a grocery store but as a destination that celebrates food culture and innovation. This company operates within the grocery retail and merchandising sector, focusing on elevating the food service industry through innovative culinary programs and customer-centric offerings. As part of the H-E-B organization, Central Market benefits from a strong partner-owned foundation that emphasizes community, quality,... Show More

Job Requirements

  • Bachelor’s degree in culinary arts, business, or related field
  • 10+ years of experience in grocery retail and merchandising
  • 3+ years of experience in buying office leadership
  • Proven experience managing senior-level teams of 15 or more
  • Strong knowledge of scratch-based cooking and culinary merchandising
  • Experience with food safety and sanitation regulations
  • Demonstrated ability in product development and process management
  • P&L management and financial analysis skills
  • Excellent communication and leadership abilities
  • Willingness and ability to travel frequently within Texas

Job Qualifications

  • 10+ years of progressive experience in grocery retail and merchandising
  • 3+ years buying office leadership experience
  • Experience managing senior-level direct reports (e.g., BDMs, Regional Leaders) with total teams of 15+
  • Strong expertise in scratch-based cooking, culinary merchandising, food safety, and restaurant-level service operations
  • Product development process management experience
  • P&L ownership and deep financial literacy across high-volume, complex operations
  • Bachelor’s degree in culinary arts, business, or equivalent work experience
  • A passion for developing leaders, building culture, and driving guest delight
  • Excellent communication, collaboration, and change management skills
  • Passion for food, world-class food knowledge
  • Willingness to travel frequently across Texas

Job Duties

  • Lead the strategic direction and performance of all Food Service departments across Central Market stores, including Chef Prepared Foods, Bakery, Pastry, Deli, Cheese, Coffee Bar and Restaurants
  • Serve as the Merchant Leader of Operations
  • Set operational, culinary, and customer experience standards that drive consistency and excellence across the brand
  • Collaborate closely with senior leadership, culinary innovation teams, operations, merchandising, and H-E-B support partners
  • Serve as the enterprise champion for culinary innovation, in-store shopping experiences, and fresh food leadership
  • Directly lead a team of 5 Business Development Managers and a total team of 14+ leaders and support staff
  • Develop talent pipelines, succession plans, and performance strategies to grow and retain a high-performing team
  • Cultivate a culture of accountability, coaching, and continuous improvement
  • Travel regularly to stores to assess performance, coach teams, and inspire operational excellence
  • Own enterprise-level financial performance for all Food Service departments, including sales, labor, food cost, and shrink
  • Drive process improvement across systems for production planning, labor management, inventory control, and food safety
  • Ensure compliance with all food safety, sanitation, and regulatory standards
  • Analyze key business metrics and customer insights to inform strategy and improve guest satisfaction
  • Ensure Central Market’s food service offerings reflect culinary leadership, innovation, and brand differentiation
  • Partner with category, product, and marketing teams to develop seasonal programs, new products, and store-level activations
  • Guide the evolution of prepared food programs and in-store dining formats that align with changing consumer expectations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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