Senior Director, General Manager Development

Bethesda, MD, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $151,100.00 - $211,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
Paid parental leave
educational assistance
401(k) Plan
stock purchase plan
Commuter Benefits
Employee assistance program
Childcare discounts
Paid Time Off

Job Description

Marriott International is the world's largest hotel company, renowned for offering a wide variety of hotels and lodging facilities which span various brands, services, and geographic locations. Headquartered in Bethesda, Maryland, Marriott is exceptional in driving innovation in the hospitality industry while maintaining a steadfast commitment to quality, customer service, and employee growth. Marriott prides itself on fostering a diverse and inclusive workforce and sustaining a people-first culture. With extensive opportunities for career advancement, Marriott provides a rich environment for associates to grow and succeed in their careers, backed by comprehensive employee benefits and a vibrant global network.

The Senior Director, General Manager (GM) Development role is a pivotal leadership position within Marriott International’s Human Resources category. This full-time, management-level position is based at the Marriott International Headquarters in Bethesda, Maryland, and offers a competitive annual salary range of $151,100 to $211,000, along with bonus eligibility and a stock package. The role demands a highly strategic and operationally savvy professional to serve as the enterprise leader and architect of Marriott’s global GM Development strategy. The Senior Director is responsible for designing, overseeing, and evolving Marriott’s end-to-end General Manager Development Ecosystem. This includes managing all stages of development such as onboarding, acceleration, continuous learning, readiness, and succession planning for General Managers across Marriott’s diverse portfolio of brands, service models, and geographic locations.

Working as a strategic thought partner to senior leadership in Operations, Commercial, and Human Resources, the Senior Director ensures that the GM development initiatives align tightly with Marriott’s broader business strategy, operational excellence goals, and leadership bench strength objectives. This role requires setting the global direction, establishing standards and governance, driving enterprise-wide alignment, and ensuring clear, measurable impact on General Manager capabilities, hotel performance, and leadership readiness across the company. The Senior Director operates within a highly matrixed global environment, influencing and orchestrating collaboration among continent-level learning teams, senior operational leaders, subject matter experts, and external partners to deliver scalable, impactful learning solutions that reflect Marriott’s culture and leadership principles.

This role demands deep senior-level hotel operations leadership experience and a comprehensive understanding of the General Manager role in diverse contexts. The ideal candidate will have demonstrated success in leading enterprise-scale projects within complex, global organizations and possess expertise in leadership development architecture, including onboarding, assessment, acceleration, readiness, and succession planning. Strong business acumen is necessary to translate Marriott’s operational strategy into effective leadership capability requirements. The Senior Director must be adept at partnering with executive-level stakeholders such as Vice Presidents and Senior Vice Presidents and have proven skills in executive communication, facilitation, and storytelling to influence and engage top leadership effectively.

Additionally, proficiency in leveraging data, assessments, and analytics to measure leadership impact and inform strategy is required. Familiarity with modern learning technologies, global vendor partnerships, and cutting-edge leadership development trends is highly desirable. The successful candidate will foster a culture of continuous learning and innovation, driving the evolution of Marriott’s GM development programs through research, benchmarking, and collaboration with leading institutions.

Marriott International strongly supports a hybrid work environment for this position, encouraging associates to stay connected and engaged while balancing flexibility and collaboration. Marriott’s comprehensive benefits package includes medical, dental, vision, flexible spending accounts, life and disability insurance, accident coverage, paid parental leave, educational assistance, and more. For Washington state applicants, Marriott complies with local paid sick leave and holiday policies.

Overall, the Senior Director, GM Development role is a crucial leadership opportunity for experienced hospitality professionals who want to have a strategic impact on Marriott’s global operations and leadership excellence while working within a leading global hospitality brand that values growth, diversity, and inclusion.

Job Requirements

  • bachelor’s degree in organizational development, business, hospitality management, or related field
  • extensive senior-level hotel operations leadership experience
  • demonstrated success leading complex, global, enterprise projects
  • experience in leadership development and learning strategies
  • proven ability to shape strategy and drive execution
  • advanced leadership development architecture expertise
  • strong business acumen
  • experience partnering with senior leadership
  • expertise in data-driven decision making
  • exceptional communication skills
  • willingness to work at Marriott HQ in Bethesda, MD with hybrid work option
  • eligible to work full-time and management level
  • committed to Marriott’s equal opportunity employment policies

Job Qualifications

  • bachelor’s degree in organizational development, business, hospitality management, or related field
  • extensive senior-level hotel operations leadership experience
  • proven success leading enterprise-scale projects in global matrixed organizations
  • experience in globally relevant and culturally nuanced leadership development
  • ability to shape strategy, set vision, and drive execution without direct authority
  • advanced expertise in leadership development architecture
  • strong business acumen with operational strategy translation skills
  • experience partnering with VP and SVP level leaders
  • expertise in data, assessment, and analytics
  • exceptional executive communication and facilitation skills
  • experience with modern learning technologies and global vendor partnerships preferred

Job Duties

  • define and lead global strategy, vision, and governance model for GM development
  • establish enterprise-wide GM development ecosystem covering onboarding, learning, assessment, readiness, and succession
  • ensure GM development aligns with Marriott’s business strategy and leadership philosophy
  • set global standards, frameworks, and success metrics while allowing regional flexibility
  • own the global GM development portfolio and clarify role-based pathways
  • guide design and evolution of flagship GM programs leveraging best-in-class learning methodologies
  • oversee integration of diagnostics, assessments, feedback, and experiential learning
  • serve as a trusted strategic advisor to senior HR, Operations, and Brand leaders
  • partner with continent learning and operations leaders to drive adoption and accountability
  • influence senior stakeholders to prioritize leadership capability for hotel performance
  • represent GM development in enterprise talent and succession discussions
  • establish and lead measurement and insights strategy linking development investments to business outcomes
  • use data and analytics for continuous program improvement
  • provide enterprise-level reporting on GM capability and readiness
  • stay abreast of global hospitality and leadership trends
  • drive innovation through experimentation and external partnerships
  • champion continuous learning and leadership excellence culture

Job Criteria

Experience

Expert Level (7+ years)


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