Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $100,314.34 - $130,058.40
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
wellness programs
Job Description
loanDepot park, home of the Miami Marlins, is a premier sports and entertainment venue renowned for hosting a wide range of events including Major League Baseball games, concerts, conferences, and private gatherings. As a dynamic and multifaceted establishment, loanDepot park combines world-class sporting facilities with state-of-the-art event management resources to deliver exceptional experiences for fans, clients, and community partners. The venue is not only the heart of Miami’s baseball culture but also a hub for diverse and high-profile events that draw national and international attention. The facility's commitment to excellence is reflected in its operational standards, guest services, and innovative event programming, making it a landmark destination in South Florida.Show More
The Senior Director, Event Operations at loanDepot park plays a critical strategic and hands-on leadership role, responsible for orchestrating the successful execution of all events hosted at the venue. This executive position ensures flawless delivery of Miami Marlins home games and extends oversight to a robust calendar of ancillary programs, including sporting events like the 2026 NHL Winter Classic and the 2026 World Baseball Classic, concerts, corporate functions, and marquee social events. This role demands an adept leader who can manage complex logistics from conception through to post-event analysis, ensuring outstanding operational efficiency, customer satisfaction, and revenue maximization.
In this capacity, the Senior Director oversees multiple cross-functional teams focused on event logistics coordination, venue conversion, and on-site execution, mentoring staff to maintain the highest standards of service. The role involves close collaboration with internal departments such as food and beverage, security, housekeeping, parking, and retail to align event operations and achieve cohesive functionality. Additionally, the position manages external relationships with clients, vendors, sponsors, governmental bodies, and community stakeholders, acting as a primary liaison to uphold the venue’s professional reputation.
Key responsibilities include developing and implementing operational plans, standard operating procedures, staffing strategies, and communication protocols tailored for each event. The Senior Director also utilizes AutoCAD for event schematics and layouts, facilitating detailed logistical planning and ensuring venue readiness through rigorous safety, security, and accessibility evaluations. Financial stewardship is a critical aspect of the role, as the Senior Director assists in budget development, cost management, revenue projections, and the reconciliation of post-event settlements.
The ideal candidate brings a wealth of experience in large-scale sports or entertainment event operations, combined with strong leadership skills, financial acumen, and exceptional organizational capabilities. Proficiency in Microsoft Office and AutoCAD is essential, as is the ability to navigate the demanding schedule of events that include evenings, weekends, and holidays. A passion for delivering exceptional guest experiences and a proactive approach to continuous improvement and innovation will ensure success in this pivotal position at one of the most vibrant venues in the industry.Show Less
In this capacity, the Senior Director oversees multiple cross-functional teams focused on event logistics coordination, venue conversion, and on-site execution, mentoring staff to maintain the highest standards of service. The role involves close collaboration with internal departments such as food and beverage, security, housekeeping, parking, and retail to align event operations and achieve cohesive functionality. Additionally, the position manages external relationships with clients, vendors, sponsors, governmental bodies, and community stakeholders, acting as a primary liaison to uphold the venue’s professional reputation.
Key responsibilities include developing and implementing operational plans, standard operating procedures, staffing strategies, and communication protocols tailored for each event. The Senior Director also utilizes AutoCAD for event schematics and layouts, facilitating detailed logistical planning and ensuring venue readiness through rigorous safety, security, and accessibility evaluations. Financial stewardship is a critical aspect of the role, as the Senior Director assists in budget development, cost management, revenue projections, and the reconciliation of post-event settlements.
The ideal candidate brings a wealth of experience in large-scale sports or entertainment event operations, combined with strong leadership skills, financial acumen, and exceptional organizational capabilities. Proficiency in Microsoft Office and AutoCAD is essential, as is the ability to navigate the demanding schedule of events that include evenings, weekends, and holidays. A passion for delivering exceptional guest experiences and a proactive approach to continuous improvement and innovation will ensure success in this pivotal position at one of the most vibrant venues in the industry.Show Less
Job Requirements
- Bachelor's degree from an accredited college/university in Event Management, Sports Management, Hospitality, or a related field
- minimum of 8-10 years event operations experience preferably in a large-scale sports or entertainment venue
- experience managing and developing large, cross-functional teams and third-party vendor relationships
- strong understanding of venue operations including crowd management, guest experience, and logistical planning
- excellent communication, organizational, and problem-solving skills
- financial acumen with budgeting, forecasting, and event settlement
- keen attention to detail
- proficiency with Microsoft Office Suite
- proficiency with AutoCAD software
- ability to work flexible hours including evenings, weekends, and holidays
- must be able to walk extensively and occasionally lift/move up to 50 pounds
- fluency in Spanish is a plus
Job Qualifications
- Bachelor's degree in Event Management, Sports Management, Hospitality or related field
- minimum of 8-10 years of event operations experience preferably in a large-scale sports or entertainment venue
- proven experience managing large, cross-functional teams and third-party vendor relationships
- strong understanding of venue operations including crowd management, guest experience, and logistical planning
- excellent communication, organizational, and problem-solving skills
- financial acumen with budgeting, forecasting, and event settlement experience
- proficiency with Microsoft Office Suite
- proficiency with AutoCAD software
- keen attention to detail
- ability to work flexible hours including evenings, weekends, and holidays
- fluency in Spanish is a plus
Job Duties
- Manage, mentor, and develop high-performing Event Operations and Ballpark Operations teams
- orchestrate and supervise all operational aspects of gameday and non-gameday events
- lead all strategy development and operational management for marquee events
- facilitate the event lifecycle including site visits, logistical planning, and post-event evaluations
- act as the primary liaison with clients, promoters, sponsors, and stakeholders
- develop and implement operational plans and standard operating procedures
- conduct pre- and post-event walkthroughs for safety and venue readiness
Job Location
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