Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.86 - $32.04
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid training
hybrid work schedule
Job Description
FedEx Logistics is a global leader in the freight forwarding and logistics industry, specializing in comprehensive international shipping solutions. As a dedicated arm of the FedEx family, the company offers a wide range of services including ocean and air freight forwarding, surface transportation, customs brokerage, trade advisory services, and advanced e-commerce and trade facilitation. FedEx Logistics is highly regarded for its commitment to customer satisfaction and operational excellence, catering to businesses of all sizes that need to navigate the complexities of international shipping and global market expansion. With a strong focus on innovative solutions and reliable service, FedEx Logistics empowers... Show More
Job Requirements
- High school diploma or GED
- Minimum 24 months experience in brokerage, transportation, or customer service
- Proficiency with MS Office, Outlook, and office equipment
- Excellent verbal and written communication skills
- Strong organizational skills
- Effective interpersonal skills
- Problem-solving abilities
- Ability to handle high work volume and time-sensitive tasks
- Capability to work both independently and collaboratively
- Knowledge of HTS classification and U.S. Customs regulations
Job Qualifications
- High school diploma or GED
- 24 months of brokerage, transportation, or customer service experience
- Proficient in MS Office and Outlook
- Excellent verbal and written communication skills
- Strong organizational and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with HTS classification and U.S. Customs regulations
Job Duties
- Provide impeccable customer service
- Prepare, analyze, and submit documentation to appropriate parties ensuring compliance with customs laws
- Anticipate, identify, and resolve problems delaying freight release or movement
- Maintain relationships with brokers and service providers
- Resolve banking and letter of credit issues
- Advise customers on payment terms and obtain payment on delinquent accounts
- Coordinate post-entry activities and manage entry verification process
Job Location
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