Senior Client Specialist

First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, Tennessee, First Horizon Bank, the company’s banking subsidiary, operates across 12 states in the southern United States. The company offers a wide range of services including commercial banking, private banking, consumer banking, small business banking, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking. First Horizon is well-recognized in the banking industry, having been named one of the nation’s best employers by both Fortune and Forbes magazines as well as a Top 10 Most Reputable U.S. Bank. The company prides itself on fostering strong community relationships and driving growth through innovative financial solutions and personalized service.

The role being offered is an onsite position that provides critical commercial lending support to the bank’s Commercial Relationship Managers. This position involves performing moderately complex daily clerical and administrative tasks essential for maintaining smooth office operations and thorough document processing related to commercial loans. Responsibilities include reviewing and funding loans, processing loan payments, maintaining detailed loan records, and obtaining credit information to ensure sufficient loan collateral. The candidate will calculate loan items such as interest and payments, assist lending officers with disbursements and new loan extensions, respond to client inquiries regarding bank products and services, open new accounts, and support cross-selling initiatives.

Additional duties include preparing loan documents and periodic reports, assisting Relationship Managers in managing loan and deposit exceptions, handling client operational needs, authorizing payments and fees on overdrafts, and approving commercial client withdrawals on lines of credit. The role also requires interaction with various outside professionals such as attorneys, insurance companies, and title companies to facilitate loan processing. The candidate will help coordinate appraisals, flood determinations, and UCC filings, while being familiar with OFAC regulations. Collaboration with bankers, underwriters, loan closers, and legal teams is essential to ensure satisfactory loan closings and ongoing client monitoring. The position provides training on loan documentation and funding platforms such as LaserPro.

This role plays an integral part in supporting both clients and internal teams to help drive the bank’s commercial lending operations forward efficiently and compliantly. First Horizon Corporation offers a dynamic work environment where employees are valued and encouraged to grow professionally. The position provides an opportunity to work closely with experienced professionals across multiple departments and gain comprehensive exposure to commercial lending processes. Candidates should have a high school diploma or GED with at least five years of relevant experience or an equivalent combination of education and experience. The company offers competitive benefits including medical, dental, vision coverage, an HSA with company match, tuition reimbursement, paid parental leave, mentorship programs, and a 401(k) plan with a 6% match. This is an excellent opportunity for candidates seeking a rewarding career in the banking industry with a respected and reputable financial institution.