Senior Catering Sales Manager - Corporate Events
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $93,000.00 - $98,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
wellness programs
Job Description
The London West Hollywood at Beverly Hills is a distinguished luxury hotel known for its sophisticated accommodations and impeccable service standards. Positioned in a vibrant area that blends the glamour of Hollywood with the allure of Beverly Hills, this establishment offers a premier destination for both leisure and business travelers seeking a refined experience. The hotel is renowned for its elegant event spaces, exceptional culinary offerings, and commitment to delivering a personalized guest experience. With a blend of classic luxury and contemporary style, The London West Hollywood at Beverly Hills serves as an ideal venue for corporate functions, private events, and upscale social gatherings, catering to a clientele with high expectations for quality and professionalism.
The Senior Corporate Catering Sales Manager role at this prestigious hotel is a vital position focused on driving and expanding the corporate catering business. This role requires a strategic approach to sales, client relationship management, and event execution, ensuring that every corporate catering event surpasses client expectations while contributing significantly to the hotel's revenue goals. The ideal candidate will be responsible for soliciting new business, nurturing existing accounts, and collaborating closely with the Banquet and Operations teams to deliver seamless event experiences.
This role demands a comprehensive understanding of the luxury hospitality market, especially in catering and event sales. The Senior Corporate Catering Sales Manager acts as a trusted advisor to corporate clients, guiding them through the design and planning phases to enhance event impact and profitability. The manager is expected to proactively negotiate contracts, upsell services, and optimize event space utilization to maximize revenue. Exceptional client interaction skills are crucial, as the position involves maintaining ongoing communication with clients and internal teams, managing event logistics, and ensuring service excellence from initial inquiry through event completion.
The role also involves the responsibility of supervising and coordinating with outside contractors and hotel departments to ensure quality standards and client satisfaction. An important aspect of the job is setting and achieving solicitation and revenue targets in alignment with the Director of Events and Catering. The manager must be adept at developing detailed event orders (BEOs), handling pricing strategies, and resolving any client concerns promptly and effectively. Strategic collaboration with culinary, banquet, and leadership teams is essential for proactive problem-solving and smooth event execution.
Candidates should possess at least five years of experience in corporate or social catering sales within luxury or lifestyle hotels, showcasing a history of meeting or exceeding revenue goals. Expertise in food and beverage operations, event planning, and client relationship management, combined with the ability to juggle multiple high-touch events in a dynamic environment, will be key to success. This position offers the opportunity to play a pivotal role in maintaining The London West Hollywood at Beverly Hills' reputation as a premier destination for corporate hospitality and catering excellence.
The Senior Corporate Catering Sales Manager role at this prestigious hotel is a vital position focused on driving and expanding the corporate catering business. This role requires a strategic approach to sales, client relationship management, and event execution, ensuring that every corporate catering event surpasses client expectations while contributing significantly to the hotel's revenue goals. The ideal candidate will be responsible for soliciting new business, nurturing existing accounts, and collaborating closely with the Banquet and Operations teams to deliver seamless event experiences.
This role demands a comprehensive understanding of the luxury hospitality market, especially in catering and event sales. The Senior Corporate Catering Sales Manager acts as a trusted advisor to corporate clients, guiding them through the design and planning phases to enhance event impact and profitability. The manager is expected to proactively negotiate contracts, upsell services, and optimize event space utilization to maximize revenue. Exceptional client interaction skills are crucial, as the position involves maintaining ongoing communication with clients and internal teams, managing event logistics, and ensuring service excellence from initial inquiry through event completion.
The role also involves the responsibility of supervising and coordinating with outside contractors and hotel departments to ensure quality standards and client satisfaction. An important aspect of the job is setting and achieving solicitation and revenue targets in alignment with the Director of Events and Catering. The manager must be adept at developing detailed event orders (BEOs), handling pricing strategies, and resolving any client concerns promptly and effectively. Strategic collaboration with culinary, banquet, and leadership teams is essential for proactive problem-solving and smooth event execution.
Candidates should possess at least five years of experience in corporate or social catering sales within luxury or lifestyle hotels, showcasing a history of meeting or exceeding revenue goals. Expertise in food and beverage operations, event planning, and client relationship management, combined with the ability to juggle multiple high-touch events in a dynamic environment, will be key to success. This position offers the opportunity to play a pivotal role in maintaining The London West Hollywood at Beverly Hills' reputation as a premier destination for corporate hospitality and catering excellence.
Job Requirements
- Minimum 5+ years of corporate and/or social catering sales experience, preferably in a luxury or lifestyle hotel environment
- Proven track record of meeting or exceeding revenue goals
- Strong knowledge of food & beverage operations and event planning
- Exceptional client relationship and communication skills
- Ability to manage multiple high-touch events simultaneously in a fast-paced environment
Job Qualifications
- Minimum 5+ years of corporate and/or social catering sales experience, preferably in a luxury or lifestyle hotel environment
- Proven track record of meeting or exceeding revenue goals
- Strong knowledge of food & beverage operations and event planning
- Exceptional client relationship and communication skills
- Ability to manage multiple high-touch events simultaneously in a fast-paced environment
Job Duties
- Proactively solicit, negotiate and secure new and repeat catering business while adhering to through strategic selling, upselling and optimal use of event space to meet/exceed revenue goals
- Manage the day to day relationship between the operations and the client, to ensure excellent service and smooth event delivery
- Lead clients through the planning process, providing strategic guidance on event design, flow, and food & beverage to enhance both guest experience and revenue
- Ensure exceptional service standards are maintained throughout the sales and event lifecycle, delivering a high-touch, luxury client experience
- Review and direct the work of outside contractors when needed while ensuring set-up, pricing and following through meets hotel and corporate quality standards and customer satisfaction is achieved
- Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner
- Set solicitation goals with the Director of Events and Catering and meet or exceed solicitation goals and revenue goals
- Actively develop and grow existing accounts while prospecting and securing new corporate clients through outbound sales efforts, networking, and industry engagement
- Meet and greet guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, etc.)
- Develop menus, event agendas, and detailed BEOs with a high level of accuracy, ensuring all client expectations and operational needs are clearly communicated
- Handle inquiry calls and outside sales calls. Follow through to completion of function(s)
- Maintain pricing integrity and propose upscale menus for all groups
- Proactively manage and resolve guest concerns, ensuring timely follow-up and a seamless client experience
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- Collaborate cross-functionally with culinary, banquet, and hotel leadership teams to ensure seamless execution and proactively resolve operational challenges
- Maintain current information and monitor booking trends to produce forecast figures and month-end reports
- Comply with weekly and monthly forecasting procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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