Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,200.00 - $76,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k)
paid sick days
vacation
Holidays
Tuition Reimbursement
employee hotel rates
Job Description
Loews Ventana Canyon Resort is a premier luxury resort located in Tucson, Arizona, nestled against the breathtaking backdrop of the Catalina Mountain range. As a distinguished member of the Loews Hotels & Co family, which was founded in 1960, the resort has a long history of delivering exceptional guest experiences in iconic destinations across the United States. This resort offers guests a serene desert oasis that blends natural beauty with upscale accommodations and amenities. It is a top choice for travelers seeking both relaxation and adventure in the Sonoran Desert. Guests can explore the rich culture and vibrant attractions in... Show More
Job Requirements
- Minimum four years catering sales management experience in a full-service hotel environment
- Ability to communicate effectively and build relationships
- Proficiency in Microsoft Office Suite
- Experience with sales and event management systems preferred
- Availability to work flexible hours including weekends and holidays
- Strong organizational and multitasking skills
- Knowledge of hotel event operations
- Ability to manage multiple events and deadlines simultaneously
- Excellent customer service skills
- Ability to collaborate with multiple internal teams and external clients
Job Qualifications
- Minimum four years catering sales management experience in a full-service hotel environment
- Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation preferred
- General knowledge of all hotel departments
- Proven success in sales
- Delphi experience preferred
- Diagram writing software experience, such as Social Tables, preferred
- Proficient in Microsoft Office Suite
- Must be able to work a flexible schedule including weekends and holidays
Job Duties
- Promptly reply to incoming leads
- Actively prospect new catering business seeking to make connections and generate revenue
- Conduct site visits to support in converting business
- Plan, coordinate and service all booked catering events
- Participate in developing and implementing catering sales strategy to retain and grow catering business which may include special promotions to grow specific segments, sales blitzes, etc.
- Work with director of meetings and events to host, or participate, in local events to attract new business
- Collaborate with director of meetings and events and F&B team to establish best in class wedding packages, catering specialty menus, etc.
- Research the competitive catering environment to define potential sources of catering business and to determine strengths and weaknesses of competitors
- Partner with brand and PR team to maintain and optimize 3rd party website presence
- Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
- Distribute all necessary documents, including banquet event orders and resumes, to all appropriate hotel departments to facilitate efficient operations
- Accurately forecast group’s anticipated revenue spend
- Schedules and coordinates pre-convention and post-convention meetings when required
- Discuss group’s plans for future events, encouraging rebooking
- Responsible for soliciting client’s for feedback on meeting planner survey
- Partners with financial service center to ensure all aspects of credit and billing process are fulfilled
- Attend all meetings as appropriate: staff, department, resume review and BEO meeting, etc.
- Works on special projects as assigned by director of meetings and events
- All other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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