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Senior Catering Sales Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid sick leave
Holiday pay
Aggressive quarterly bonus plan
401K Program
Health Insurance
dental coverage
vision coverage
Company paid life insurance
Company paid Short-Term Disability
Hotel Room Discounts

Job Description

CMC Hotels is a distinguished hospitality company headquartered in Raleigh, North Carolina, specializing in the development, acquisition, repositioning, and management of upscale select service, extended stay, and full service hotels. With a portfolio of properties that consistently lead their markets, CMC Hotels is committed to exceeding both operational and financial expectations as well as the guest’s expectations of hospitality. Their dedication to excellence is reflected in the consistent high standards of service and amenities offered across their properties, making them a respected name in the hotel industry.

CMC Hotels prides itself on its philosophy of "Growing People." The company believes that its associates are the heart of the organization and that the growth and success of the hotel portfolio are directly tied to the development and contribution of its team members. By fostering a supportive and growth-oriented work environment, CMC Hotels ensures that its employees are not only recognized for their efforts but are also given opportunities to grow and succeed within the company. This approach has helped build a motivated and dedicated workforce committed to delivering outstanding guest experiences.

The Catering Manager role at CMC Hotels is vital to the success of the catering department and the broader hospitality experience offered at their properties. This role involves overseeing the overall operations of the catering department, ensuring that all events from local business meetings to large weddings are executed flawlessly. The Catering Manager is responsible for supervising and training catering staff to maintain high service standards, selling and booking events to maximize revenue, and collaborating closely with chefs and clients to prepare bespoke menus tailored to each group's needs.

This position requires a proactive individual who can direct the catering sales effort, solicit new business from a variety of event clients, and respond effectively to inquiries. A strong focus on cost control and pricing ensures that events are profitable while delivering exceptional value to clients. The role demands excellent communication skills to develop clear and effective lines of communication across department heads, ensuring that every event delivers an exceptional guest experience. Additionally, the Catering Manager works closely with both the Sales and Catering departments to coordinate the successful execution of catering events.

To succeed in this position, the candidate must uphold the company's commitment to hospitality and achieve budgeted revenue targets as set by the hotel ownership group. Responsibility for overseeing outside vendors, ensuring the correct equipment is in place for each event, and maintaining adherence to hotel standards are also critical aspects of the role. This position offers an opportunity to be part of a team-driven environment that values hospitality, professionalism, and continuous improvement, supporting both the company’s and individual employees’ paths to success.

Job Requirements

  • Bachelors degree preferred or work experience equivalent
  • must have hotel full service experience
  • must be a self starter and able to work independently
  • must have a passion for hospitality
  • minimum of 4+ years hotel sales/catering experience in management
  • clean background check and reliable transportation a must
  • must possess solid basic accounting and math skills
  • be comfortable with computers
  • have excellent customer service and communication skills
  • operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express
  • flexible availability

Job Qualifications

  • Bachelors degree preferred or work experience equivalent
  • minimum of 4+ years hotel sales/catering experience in management
  • must possess solid basic accounting and math skills
  • be comfortable with computers
  • have excellent customer service and communication skills
  • operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express
  • previous Marriott or Westin experience very desirable

Job Duties

  • Direct the catering sales effort ensuring revenue maximization
  • solicit local businesses, outside groups, weddings, etc. and respond to inquiries for those events
  • effectively cost and price events
  • understand the clients needs by choosing the right venue and menus, to include food tastings
  • develop a clear line of communication with all department heads, ensuring the guest experience is exceptional
  • responsible for working closely with the Sales and Catering departments to ensure catering events are successful
  • responsible for ensuring all event orders are posted and collected per hotel standards
  • uphold the hotel's commitment to hospitality
  • achieve budgeted revenues as set by the hotel ownership group
  • oversee outside vendors, ensuring the proper equipment is in place as requested by the client or guest

Job Criteria

Experience

Mid Level (3-7 years)


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