Senior Catering Sales Manager

Rochester, MN, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $52,900.00 - $82,300.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job Description

Legends Global is a premier global partner specializing in delivering comprehensive services to the world’s most prestigious live events, venues, and brands. With a vast network spanning 450 venues worldwide, Legends Global orchestrates approximately 20,000 events annually, entertaining around 165 million guests. This expansive reach is fueled by their expertise across multiple domains including feasibility consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content booking. At Legends Global, the culture is rooted in respect, ambitious thinking, collaboration, and bold action. The company places significant emphasis on cultivating an inclusive workplace where team members can be authentic, contribute meaningfully, and pursue career growth. Embedded in this culture is a winning spirit that stresses unified teamwork and collective success. Joining Legends Global means becoming part of a dynamic team that not only strives for excellence but also celebrates every achievement as a collective victory.

The Senior Catering Sales Manager role at Legends Global, based at the Mayo Civic Center in Rochester, MN, is a salaried, exempt position reporting to the Director of Food and Beverage. This position commands a competitive compensation package ranging from $75,000 to $80,000 annually, complemented by bonus potential and a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan. The role’s primary responsibility is to strategically manage and lead the catering sales efforts, working closely with other sales and events team members to market, sell, contract, and oversee detailed aspects of catering events. Serving as a senior leader and mentor, the manager guides the catering sales team to achieve sales and marketing objectives, promoting the facility through proven sales and marketing principles. They assist the Director in crafting and implementing sales plans, developing goals and initiatives to probe for new and repeat business. The role also involves supporting sales and service personnel with upselling, problem-solving, and service recovery, ensuring that client accounts and profiles are meticulously maintained in the property management system, and adherence to sales policies is upheld.

This position demands a thorough understanding of the costs associated with menus and event offerings to maintain profitability guidelines. Responsibilities extend to preparing and managing contracts, quoting rates and minimums, and producing banquet event orders for client approval. The Senior Catering Sales Manager collaborates closely with operational departments and external partners to assure seamless event execution. They manage client correspondences and meetings before, during, and after events, coordinate menu tastings as requested, and oversee client interactions on-site to guarantee satisfaction and proper handoffs to operations teams. Reporting and tracking sales metrics is also a key component of this role. Ultimately, the position requires a proactive professional capable of balancing sales strategy with operational execution while fostering strong relationships both internally and with clients to drive successful events and lasting business partnerships.

Job Requirements

Associate degree from four-year college or university in hospitality, marketing, journalism, public relations, or related field preferred
minimum four years sales related experience required
facility or industry experience preferred
excellent communication, organizational and interpersonal skills required
ability to effectively supervise staff
ability to prioritize multiple projects
high aptitude for figures and advanced writing skills
professional presentation, appearance, and work ethic
working knowledge of spreadsheet software and word processing software
proficiency in Microsoft Word, Excel, and PowerPoint
ability to work under limited supervision and interact with all levels of staff including management
ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays
some travel as needed

Job Qualifications

Associate degree from four-year college or university in hospitality, marketing, journalism, public relations, or related field preferred
minimum four years sales related experience required
facility or industry experience preferred
excellent communication, organizational and interpersonal skills required
ability to effectively supervise staff
ability to prioritize multiple projects
high aptitude for figures and advanced writing skills
professional presentation, appearance, and work ethic
working knowledge of spreadsheet software and word processing software
proficiency in Microsoft Word, Excel, and PowerPoint
ability to work under limited supervision and interact with all levels of staff including management
ability to work long and irregular hours including days, evenings, weekends, and holidays
ability to travel as needed

Job Duties

Act as the senior leader and mentor to assist catering sales team in accomplishing sales and marketing goals
use sales and marketing principles to promote the facility
assist Director in developing sales plan to include goals and sales and marketing initiatives
prospect new and repeat business to achieve set goals within specified market
assist catering sales and service personnel with sales and upselling strategies, service recovery, and problem solving, as needed
carry out specific sales plan relating to events using support of advertising, as requested by the Director
audit client accounts and profiles in property management system to ensure accuracy of information
assist Director in ensuring sales policies are adhered to
quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements
prepare and execute contracts
drive strong partnership with operational departments and onsite DMO sales team
uphold an active list of resources for client and internal operational use
uphold and demonstrate a complete understanding of company policies and procedures
thorough understanding of the menus and event offerings cost structure to meet profitability guidelines
detail the food and beverage components for self-contracted programs and assigned accounts contracted by DMO Sales Managers
produce required banquet event orders and receive client approval
send client pre-event information and follow-up information that affects booking
work in tandem with Event Managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned and contracted events
liaise with culinary and operations to ensure proper dissemination of information for event logistics
coordinate menu tastings, as requested and applicable
greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations
work in tandem with sales and events to organize client post-event meetings, as necessary, to gain required feedback
produce necessary sales reports and tracking metrics, as required