
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
job training
Job Description
CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, collectively offering nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. CEC Entertainment focuses on creating joyful, lasting memories for families through a unique blend of food, play, and fun, making it a cherished destination for children and families alike. The company champions safety and community involvement through programs like Kid Check and has donated over $24 million to schools and nonprofits. In 2025, Chuck E. Cheese was honored with the "Best in STEM" award and recognized as one of America's Greatest Workplaces, reflecting its commitment to innovation and employee well-being.
As a Senior Assistant Manager at Chuck E. Cheese, you will play a critical role in ensuring that every guest experiences "incredible" service each time they visit. This position involves managing both the operations of the restaurant and the expectations of the guests. You will be responsible for providing employees with the necessary resources, training, and motivation to maintain high standards of service and safety. The role involves making important decisions regarding time management, staff scheduling, product quality, cleanliness, and compliance with company standards. You will work to boost sales and profits by recruiting, training, and developing your team while communicating both company goals and guest expectations clearly and effectively. As a leader, you will coach and motivate staff to deliver exceptional guest service and ensure safety protocols are followed.
In addition to operational management, this role requires solid business acumen in areas such as cost control, financial accounting, inventory management, and labor optimization. Chuck E. Cheese supports its employees with innovative programs like "Work Today, Get Paid Tomorrow," allowing workers to access earned wages before the regular payday, enhancing financial flexibility. The Senior Assistant Manager role demands a balance of ethics, integrity, communication skills, and a commitment to diversity and inclusion. The work environment may involve physical activities such as lifting, standing, bending, and exposure to dynamic conditions including loud noises and varying temperatures.
CEC Entertainment offers competitive compensation with commission potentials varying between exempt and non-exempt classifications, paid out on a bi-weekly schedule. The company provides a wide range of employee benefits including medical, dental, vision, life and disability insurance, as well as a 401(k) retirement savings plan. Career advancement is encouraged through ongoing job training and professional development opportunities. CEC Entertainment values a diverse workforce and operates with an equal opportunity employment policy, ensuring a welcoming and inclusive workplace for all individuals regardless of background or status.
As a Senior Assistant Manager at Chuck E. Cheese, you will play a critical role in ensuring that every guest experiences "incredible" service each time they visit. This position involves managing both the operations of the restaurant and the expectations of the guests. You will be responsible for providing employees with the necessary resources, training, and motivation to maintain high standards of service and safety. The role involves making important decisions regarding time management, staff scheduling, product quality, cleanliness, and compliance with company standards. You will work to boost sales and profits by recruiting, training, and developing your team while communicating both company goals and guest expectations clearly and effectively. As a leader, you will coach and motivate staff to deliver exceptional guest service and ensure safety protocols are followed.
In addition to operational management, this role requires solid business acumen in areas such as cost control, financial accounting, inventory management, and labor optimization. Chuck E. Cheese supports its employees with innovative programs like "Work Today, Get Paid Tomorrow," allowing workers to access earned wages before the regular payday, enhancing financial flexibility. The Senior Assistant Manager role demands a balance of ethics, integrity, communication skills, and a commitment to diversity and inclusion. The work environment may involve physical activities such as lifting, standing, bending, and exposure to dynamic conditions including loud noises and varying temperatures.
CEC Entertainment offers competitive compensation with commission potentials varying between exempt and non-exempt classifications, paid out on a bi-weekly schedule. The company provides a wide range of employee benefits including medical, dental, vision, life and disability insurance, as well as a 401(k) retirement savings plan. Career advancement is encouraged through ongoing job training and professional development opportunities. CEC Entertainment values a diverse workforce and operates with an equal opportunity employment policy, ensuring a welcoming and inclusive workplace for all individuals regardless of background or status.
Job Requirements
- Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
- Must have a high-school diploma or GED
- Minimum of two years previous management experience preferably in the food service industry or proven track record as a CEC Assistant Manager
- Ability to lift or carry objects weighing 0-50 pounds during scheduled shift
- Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
- Ability to work in environment with flashing and flickering lights, moving mechanical parts, loud noise, and exposure to non-weather related wet, humid, extreme heat and extreme cold conditions
Job Qualifications
- Must have a high-school diploma or GED, college degree preferred
- Minimum of two years previous management experience preferably in the food service industry or proven track record as a CEC Assistant Manager
- Strong coaching and mentoring skills
- Demonstrates ethics and integrity
- Effective communication skills
- Ability to empower others and value diversity
- Strong time and priority management abilities
- Skilled in problem solving and decision making
Job Duties
- Make daily decisions involving time management, staff scheduling and support, uphold product quality, cleanliness and other company standards
- Build sales and maximize profits by recruiting, training, developing and communicating company and guest expectations to the team
- Coach, teach and motivate team to maintain high quality guest service and safety
- Exercise good business skills and judgement in cost control procedures, financial accounting, inventory levels and labor management
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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