Senior Analyst Purser Program

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Travel perks

Health Insurance

Dental Insurance

Vision Insurance

wellness programs

401K Program

Employee assistance program

Job Description

American Airlines is a leading global airline company renowned for its commitment to excellence, customer satisfaction, and expansive global network. With a rich history and a strong presence in the aviation industry, American Airlines operates hundreds of daily flights to 365 destinations around the world, connecting people and cultures. The company values its diverse workforce, fostering an inclusive and supportive environment where team members can grow both personally and professionally. As part of its dedication to innovation and quality service, American Airlines provides extensive training programs and benefits that support employee well-being and career advancement.

The Senior Analyst Purser Pro... Show More

Job Requirements

Bachelors degree or equivalent experience
Minimum 3 years of flight service or relevant experience
Purser qualification required
Proven training and facilitation experience
Proficient in Microsoft Office
Strong interpersonal and communication skills
Ability to work independently and manage multiple tasks
Ability to maintain confidentiality
Willingness to travel and work weekends or extended hours

Job Qualifications

Bachelors degree or equivalent experience
3 years of flight service experience or relevant experience
Purser qualification
Training and facilitation experience
Knowledge of Microsoft Office including Word, Excel, Outlook, PowerPoint
Excellent interpersonal skills including written and spoken presentation
Effective organizational, project planning, and management skills
Exceptional leadership and decision-making abilities
Ability to work independently and as a team member
Ability to handle multiple assignments and meet deadlines
Ability to maintain confidentiality of sensitive information

Job Duties

Responsible for all aspects of the Purser Program
Oversee the curriculum and coordinate all Initial Purser Training
Manage Purser Leadership Conferences and Business Meetings
Coordinate and facilitate Purser Advisory Council
Engage Pursers through development and collaboration opportunities
Administer Assessment program for new Pursers
Document processes and maintain paperwork for Purser candidates
Collaborate on contractual issues with Labor, Legal, People Business Partners, and Flight Service Representatives
Promote and participate in UNICEF Champions for Children events
Travel as required
Work some weekends and extended hours

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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