Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Flexible Schedule
Career development opportunities
Job Description
Qatar Airways Group is a globally recognized airline known for its excellence, innovation, and commitment to delivering superior service across the airline industry. Starting with just four aircraft, the airline has grown significantly to operate 12 diverse business units under one umbrella, showcasing their impressive growth, record-setting achievements, and trend-setting operations within the aviation sector. Qatar Airways prides itself on being a symbol of ambition and determination, providing opportunities for individuals to be part of a global community where their ideas and passion can flourish without boundaries. Their work environment fosters creativity, resilience, and a commitment to achieving what others... Show More
Job Requirements
- Current right to live and work in the United States
- at least one year of experience in airport operations
- customer service experience
- ability to work shifts
- positive attitude
- knowledge of Departure Control System (DCS) and ticketing is desirable
- familiarity with Amadeus
Job Qualifications
- Job related experience in customer service
- at least one year experience in Airport Operations of a leading airline
- high energy and positive attitude
- knowledge of Departure Control System (DCS) and ticketing is an advantage
- ability to work shifts
- very good knowledge of Amadeus is strongly preferred
Job Duties
- Constant liaison with check-in, transfer desk, and other related areas for the smooth acceptance of passenger
- liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
- escort and direct arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
- assist duty officer to handle company material and records
- liaison with GHA for quick processing of hotel and transfer passengers
- work with GHA and ensure smooth passenger handling
- assist passengers in regards to entry requirements, visas, residence permits
- ensure passengers are assisted smoothly through airport facilities
- perform other related duties as assigned for ensuring efficient and effective operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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