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Senior Administrative Associate, Freight Forwarding Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,800.00 - $68,800.00
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Work Schedule

Standard Hours
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Benefits

Competitive weekly pay
Pension Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Additional employee benefits

Job Description

UPS is a Fortune Global 500 company known for its comprehensive delivery and logistics services. As a global leader in transportation and supply chain management, UPS connects people and businesses worldwide by offering innovative solutions tailored to the needs of diverse industries. With a rich history spanning over a century, UPS has continually evolved, combining advanced technology with a commitment to delivering superior customer experiences. The company prides itself on fostering a collaborative and inclusive workplace where employee growth, development, and well-being are prioritized. UPS is dedicated to embracing diversity and actively maintaining a work environment free from discrimination, harassment,... Show More

Job Requirements

  • Must be a U.S. citizen or legally authorized to work in the U.S.
  • Ability to lift up to 70 lb
  • Intermediate knowledge of Microsoft Office
  • Strong verbal and written communication skills
  • Desire to provide excellent customer service
  • General administrative experience
  • Problem-solving ability
  • High attention to detail

Job Qualifications

  • Bilingual in English and Spanish
  • Intermediate working knowledge of Microsoft Office including Word, Excel, and Outlook
  • Effective communication skills both verbally and in writing
  • Strong customer service orientation
  • General administrative skills such as report preparation and data management
  • Problem-solving skills for conducting research with minimal supervision
  • High attention to detail

Job Duties

  • Support and coordinate air freight trade services and operations
  • Maintain ongoing relationships with customers and provide support
  • Resolve customer problems and issues effectively
  • Process supply requests and handle data input
  • Manage inbound phone support and distribute mail
  • Prepare reports and track shipments and orders
  • Lift and move cargo weighing up to 70 pounds

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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