Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.33 - $26.78
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401(k) matching
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
Tuition Reimbursement
Job Description
Macy's is a celebrated American retail powerhouse with a rich heritage spanning over 160 years. It is much more than just a department store; it is a legacy of innovation, tradition, and memorable experiences that has deeply touched the lives of millions across the nation. Known for its iconic events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's combines the excitement of captivating celebrations with a commitment to offering inspiring stores filled with irresistible products. This blend of heritage and forward-thinking culture makes Macy's a truly unique and special place to work, where colleagues... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of direct retail experience preferred
- Flexible availability including days, evenings, weekends and holidays with regular dependable attendance and punctuality
- Ability to lift at least 50lbs
- Ability to stand for extended periods
- Ability to use computers and other technology including handheld equipment and cash registers
- Effective communication skills
- Ability to work as a self-starter and adapt to changing priorities
- Commitment to fostering an inclusive and respectful workplace environment
Job Qualifications
- High school diploma or equivalent
- 1-2 years of direct retail experience preferred
- Proficient in communicating effectively with customers and providing clear direction to colleagues
- Self-starter who adapts quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
Job Duties
- Fulfilling customer orders, merchandising, processing new products, supervising the selling floor in delivering exceptional customer service
- Lead colleagues in the execution and completion of assigned tasks
- Role model and provide fast feedback on how to make every customer experience outstanding
- Ensure high-level of customer service through problem-solving and customer-focused resolutions
- Enhance the in-store customer experience by promoting Macy's mobile app
- Meet with People Leaders throughout the day to plan and monitor total store activities
- Provide People Leaders continuous feedback that drives a positive customer experience and improves processes
- Perform store opening and closing procedures, including accessing alarm system and settling registers
- Lead and participate in adherence to merchandise standards
- Educate colleagues on point of sale technology, radio frequency equipment, and applications
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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