SEIU Patient Unit Secretary

The University of Rochester is a prestigious private research university located in Rochester, New York. Known for its commitment to Meliora, which means 'ever better,' the university firmly upholds values such as equity, leadership, integrity, openness, respect, and accountability. These values are integral to the community's culture and guide the university’s efforts to create an inclusive, welcoming environment where all individuals can thrive and reach their full potential. The University of Rochester is dedicated to advancing knowledge and improving the world through learning, discovery, healing, and creativity.

This position at the University of Rochester is a part-time Patient Unit Secretary role within the General Adult Psychiatry Nursing Department. The role is based at 601 Elmwood Ave, Rochester, New York, within a healthcare setting that supports patient care units. As a Patient Unit Secretary, you will provide essential clerical, receptionist, and customer service support to the nursing staff and patients while maintaining confidentiality at all times. The role is scheduled for 24 hours per week with work shifts during the day. Compensation for this position ranges from $18.75 to $25.44 per hour, as determined by the applicable collective bargaining agreement.

The Patient Unit Secretary plays a critical role in ensuring smooth operations on the patient care unit. Your duties will include transcribing patient care orders, scheduling tests and procedures, processing requisitions, and obtaining necessary patient care equipment and supplies. You will facilitate communication between nurses, physicians, other departments, and visitors, ensuring proper direction and courteous assistance. Additionally, you will be responsible for records management, patient admissions, discharges, transfers, and maintaining a clean and organized work environment.

You will utilize various office equipment such as telephones, intercoms, pneumatic tube systems, copiers, computer terminals, shredders, and fax machines to efficiently perform your duties. The role requires collaboration with multiple stakeholders on the unit while following supervisors’ directions during emergencies. The university values teamwork and expects you to provide support to other units when necessary and assist with patient transport as needed. This well-rounded role requires a detailed-oriented individual who possesses strong communication skills, the ability to multitask, and a commitment to excellent patient care.

Joining the University of Rochester means becoming part of a vibrant community that prioritizes equity, diversity, and inclusion. The university is committed to non-discrimination and fosters an environment that supports all employees' growth personally and professionally. Working as a Patient Unit Secretary at the University of Rochester is an opportunity to contribute meaningfully to the healthcare environment while developing valuable skills in a collegiate setting. This position is an excellent choice for those interested in healthcare administration, patient services, or hospital operations in a respected academic medical center.