Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Equal opportunity employer
safe and supportive work environment
Professional development opportunities
team-oriented culture
Compliance with federal employment laws
Engagement with education and STEM outreach programs
Workplace safety
Job Description
The Rocket Center is a premier educational and visitor facility dedicated to promoting aerospace and space science awareness through interactive exhibits and educational programs. It serves a diverse audience ranging from students and educators to tourists and aerospace professionals, aiming to inspire a passion for science, technology, engineering, and mathematics (STEM). With a commitment to providing high-quality customer service, the center fosters a welcoming and informative environment that encourages visitors to engage with space exploration history and innovations. The center prides itself on maintaining a professional and secure setting, hosting various special events, educational camps such as Space Camp, and... Show More
Job Requirements
- Minimum high school diploma or equivalent (GED)
- Computing experience
- Excellent English grammar and spelling ability
- Ability to handle high stress environment with pleasant attitude
- Proficiency in use of 101 key keyboard and familiarity with PC and Apple computers and Windows operating systems
- Competence in Microsoft Office and other office software applications
- Ability to develop clear and comprehensive correspondence
- Strong verbal and written communication skills
- Ability to maintain confidentiality and good judgment
- Efficient multi-tasking and prioritization
- Professional appearance
- Positive attitude
- Willingness to learn and grow
- Authorized to work in the United States
- Physical ability to sit for 6-8 hours, walk and climb stairs, lift up to 30 pounds, bend and reach to store/retrieve supplies
- Good hearing and verbal skills to assist guests and staff
Job Qualifications
- Minimum high school diploma or equivalent (GED)
- Computing experience with desire to gain knowledge and experience
- Must have excellent English grammar and spelling ability to compose business correspondence
- Must be able to handle a high stress environment with a consistently pleasant attitude
- Must be able to use a 101 key keyboard and possess knowledge of standard PC and Apple computers and Windows based operating systems
- Proficient in Microsoft Office, calendar scheduling, internet research, and other required software applications
- Effective verbal and written communication skills
- Ability to maintain confidentiality and use good judgment
- Efficient skills in multi-tasking and prioritizing duties
- Professional appearance and demeanor
- Positive attitude toward position, the Center, and co-workers
- Strong interpersonal skills and ability to work as an integral part of a team
Job Duties
- Greet guests to the Center and contact appropriate Center personnel of their arrival
- Receive and screen calls, referring callers to other departments or employees as necessary
- Answer a variety of questions independently and take direct action on facility related calls and questions
- Provide callers with information such as address, directions, company numbers, website, Space Camp registration information, etc.
- Maintain standard security protocol by following procedures, such as issuing visitor badges and monitoring the visitor logbook
- Meet or exceed the Security Director's expectations on accuracy and timeliness of all internal/external correspondence and other forms of communication
- Meet or exceed the expectations of the Security Director for confidentiality of information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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