Security Dispatcher

California's Great America is a premier amusement and theme park located in Santa Clara, California. Known for its thrilling rides, family-friendly attractions, and seasonal events, the park offers a vibrant entertainment environment for visitors of all ages. As a part of Cedar Fair Entertainment Company, California’s Great America commits to delivering top-notch guest experiences and fostering a workplace culture that values integrity, courtesy, and inclusiveness. The park is a beloved regional destination that continually draws crowds looking for excitement, fun, and memorable moments. Employing a dedicated team of associates ranging from operations, entertainment, food services to security, the park thrives on teamwork and a shared goal of making every visit extraordinary. The roles within the company emphasize guest satisfaction, safety, and teamwork, aligning with the park’s mission to provide memorable experiences in a safe and enjoyable setting.

The Communications Associate position within the Security Department at California's Great America plays a critical role in maintaining the safety and security of both guests and staff. This role requires operating and monitoring the base radio console, which handles nine different communication frequencies. The Communications Associate is responsible for dispatching all routine and emergency communications related to police, security, and first aid or fire department calls. Additionally, the associate monitors weather radar and lightning detectors to inform appropriate units about changing weather conditions, thereby ensuring prompt and effective response to any potential safety hazards. The role demands multitasking capabilities with a high level of accuracy and efficiency, as associates frequently handle simultaneous tasks in fast-paced scenarios. This position requires commitment to detail, swift judgment, and the ability to work collaboratively with various departments to maintain a secure park environment.

The organization offers competitive compensation, with an hourly wage range of $22.00 to $23.00, reflecting the important responsibilities associated with this role. This job opportunity is ideal for individuals who enjoy staying alert, responding quickly to emergencies, and supporting the overall safety of a dynamic entertainment venue. Candidates must be 18 years or older to qualify and should have a passion for helping others and a clear commitment to upholding safety standards. This is a part-time or full-time role with variable shifts that may include weekdays, weekends, evenings, and holidays to ensure continuous security coverage. Employees in this role benefit from a unique work environment at one of the Bay Area’s most iconic amusement parks, with opportunities to grow within the company.