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Security Crowd Manager

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Weekend Shifts
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Benefits

Starting pay rate at 20 dollars per hour
flexible schedule
reasonable accommodations
team environment
training provided

Job Description

The Security Crowd Manager position is offered by a company that manages event security across prominent venues including the United Center and Rate Field. These venues are known for hosting a wide variety of sporting events, concerts, and other major gatherings attracting large crowds. As a part-time role requiring evening and weekend availability, this job offers a dynamic work environment for individuals interested in public safety, customer service, and event operations. The company values professionalism, a friendly demeanor, and a commitment to maintaining a safe and enjoyable experience for all guests.

This role focuses on assisting event security personnel... Show More

Job Requirements

  • A 20-hour security training certificate
  • 1 year of security experience required
  • ability to follow direction
  • consistent high level of customer service in a fast-paced environment
  • approachable, friendly, and articulate
  • self-motivator with a positive attitude
  • ability to work effectively on a team
  • ability to adhere to scheduling methods and procedures
  • punctual, proactive, and accountable

Job Qualifications

  • Must be 20 years of age or older
  • must be available to work evening and weekend hours
  • must be able to fully perform the essential functions of the job
  • must be punctual and able to comply with attendance standards
  • must be a positive, outgoing individual able to work well with large groups of people
  • must have excellent verbal communication skills
  • must have strong people skills and the ability to make firm decisions
  • a 20-hour security training certificate, and 1 year of security experience required (event crowd management experience or Criminal Justice studies preferred)
  • must be willing and able to comply with all grooming and uniform standards
  • extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed

Job Duties

  • Promote a family atmosphere, guest enjoyment, and safety
  • enforce all guest conduct policies
  • assist guests with disabilities
  • impart guest information and direction
  • report unsafe and unpresentable circumstances within the work area
  • have superior knowledge of facility services and physical layout
  • guest complaint resolution
  • incident report documentation
  • limit entry to restricted access areas through proper checking of credentials
  • escort athletes/performers to and from locker/dressing rooms as directed
  • perform visual bag searches at gates to prevent the entry of prohibited items
  • assist Guest Services and Guest Relations as necessary
  • clear seating areas and concourses post-event
  • prevent the departure of alcohol from inside the venue
  • facility policy enforcement
  • miscellaneous operational (day of the event) duties as directed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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